Appfox Order Editing & Upsell icon

Appfox Order Editing & Upsell

Built for Shopify

by AppfoxPartner

Let customers edit, cancel, or update orders before fulfillment. Cut support tickets with approval rules, cutoffs, and attribution-safe order changes.

0.0(0 reviews)· Free plan available
Customer self-editing an order with an edit-window timer
Customer editing an order on the order status page
One-click post-purchase upsell offer on the thank-you page
Merchant approval queue for order edit requests
Order edit rules with fulfillment cutoffs and tag rules
Attribution-safe order edit with adjusted payment, no refund

About this app

Reduce support tickets by letting customers edit orders before fulfillment. Shoppers can edit quantities, swap variants, change shipping addresses, add upsells, or cancel orders — within the rules you set. Use a merchant approval queue, fulfillment cutoffs, and order-tag controls to stay in command, and adjust a bundle without breaking pricing. Built for stores that care about attribution: order changes apply as real edits, so there are no silent refunds and no ROAS surprises.

Pricing

Free

Free

  • Self-serve customer order edits
  • Address & variant changes pre-ship
  • Customer-initiated cancellations
  • Attribution-safe, no silent refunds
  • Quantity and line-item edits

Starter

$29 /mo

  • Everything in Free
  • Edit & revenue analytics
  • Email order-update notifications
  • Free-shipping & gift threshold nudges
  • Self-service returns requests

Growth

$79 /mo

  • Everything in Starter
  • Post-purchase upsell offers
  • Edit approval queue
  • Slack notifications
  • Fulfillment routing & order-tag rules

Pro

$199 /mo

  • Everything in Growth
  • Gorgias, loyalty & review integrations
  • Product-attribute editing
  • Priority support
  • Role-based staff permissions