About this app
ChargebackWiz monitors your Shopify Payments disputes and builds the evidence case for you. When a customer files a chargeback, we pull order details, tracking, delivery confirmation, and customer history and assemble them into a dispute response you can review and submit in one click. Evidence is matched to the dispute reason code, from friendly fraud to product not received, helping you recover revenue lost to unfair chargebacks. Submit manually or let auto-pilot respond before the deadline.