CustomerGenius icon

CustomerGenius

Built for Shopify

by homedoctor LLCPartner

Stop multi-email discount abuse on your Shopify store. CustomerGenius scores every discounted order and auto-cancels fraudulent orders before they ship.

5.0(2 reviews)· Free trial available
Dashboard for CustomerGenius showing fraudulent orders over time
Details of fraudulent customers
Settings page, including criteria for automatic refunds

About this app

CustomerGenius helps Shopify merchants catch customers who create multiple email accounts to reuse discount codes and free product promotions. Every discounted order is scored against prior orders across email, phone, shipping address, billing address, and name. Flagged orders can be held for manual review or automatically cancelled and refunded before they ship, or simply trigger an email alert. A customer blocklist also handles known bad actors. Integrates with Recharge and ShipStation.

Pricing

Starter Plan

$9.99 /mo

  • Up to 2,500 orders

Pro

$19.99 /mo

  • 2,501 to 5,000 orders per month

Elite

$29.99 /mo

  • Above 5,000 orders