HelpDesk for Ecommerce support icon

HelpDesk for Ecommerce support

by TEXTPartner

Try the easiest-to-use HelpDesk ticketing system, pre-set for you right from the start. Invite your team to handle cases together. A free 14-day trial provided.

0.0(0 reviews)· Free trial available
All communication channels in one place
Main HelpDesk dashboard for collaborative work
User-friendly automation setup ideal for repetitive tasks
Customer insight with shopping history included in the ticket
Fully manageable and constantly updated ticket details
AI-based features to smartly empower your ticketing process

About this app

HelpDesk centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk integrates seamlessly with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations.

Pricing

Team

$34 /mo

  • Paid users with admin or agent roles
  • Unlimited free viewers
  • 5 teams
  • 5 forwarding addresses
  • 5 reply addresses

Business

$59 /mo

  • Paid users with admin or agent roles
  • Unlimited free viewers
  • 100 teams
  • 100 forwarding addresses
  • 100 reply addresses