1
Dondy: WhatsApp Marketing+Chat
Built for ShopifyDondy · since 2023 · Marketing and conversion
Abandoned cart recovery, AI agent & automations on WhatsApp
Rating
4.8
769
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to Shopify Inbox for Shopify
Shopify Inbox — Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. Wh.... These are the top-rated Support Shopify apps to consider instead of Shopify Inbox, ranked by Ecomgraph rating and review data.
10 alternatives · Support
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App
RatingMerchantsPricing
2
ShopAI for Instagram/Facebook
Built for ShopifyDolphinSuite · since 2025 · Sales channels
Transform your social media interactions into sales opportunities with Instagram Sales AI.
Rating
4.9
262
Merchants
—
Pricing
Free plan available
3
TIDIO LLC · since 2014 · Store management
Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
1,246
Merchants
—
Pricing
Free plan available
4
Chizy: AI Chatbot & Live Chat
Built for ShopifyChizy · since 2025 · Store management
24/7 Smart AI Agent to boost sales (unlimited AI chat)
Rating
5.0
119
Merchants
—
Pricing
Free plan available
5
Moose WhatsApp Chat Button
Built for ShopifyVegahub Technology Inc. · since 2025 · Support
Add a WhatsApp chat button/icon to your store in just 2 clicks & manage customer conversations directly inside the app. Connect with WhatsApp Busin...
Rating
5.0
119
Merchants
—
Pricing
Free
6
Robo Calls ‑ Pakistan
Built for ShopifyDevsol · since 2022 · Chat
Automated order confirmation call to mobile number in Pakistan
Rating
5.0
114
Merchants
—
Pricing
Free to install
7
CK: Abandoned cart on WhatsApp
Built for ShopifyCarthike · since 2020 · Chat
Send campaigns, cart recovery & order updates on WhatsApp Chat
Rating
5.0
275
Merchants
—
Pricing
Free plan available
8
Premio · since 2023 · Helpdesk
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
259
Merchants
—
Pricing
Free plan available
9
Actuals Oy · since 2024 · Support
Helpdesk & chat by the ex-Lifetimely founders
Rating
4.9
188
Merchants
—
Pricing
Free plan available
10
WhatFlow WhatsApp Business API
Built for ShopifyScrptble · since 2026 · Marketing and conversion
Recover abandoned checkouts and send order updates on WhatsApp
Rating
5.0
44
Merchants
—
Pricing
Free trial available
Shopify Inbox alternatives — FAQ
What is the best alternative to Shopify Inbox?
Dondy: WhatsApp Marketing+Chat is the highest-rated alternative to Shopify Inbox in the Support category, with a 4.8 rating across 769 reviews. See the full ranked list above.
Are there free alternatives to Shopify Inbox?
Some Support apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Shopify Inbox alternatives ranked?
Alternatives are other Support Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Shopify Inbox itself.