Alternatives

Best alternatives to Shopify Inbox for Shopify

Shopify Inbox — Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. Wh.... These are the top-rated Chat Shopify apps to consider instead of Shopify Inbox, ranked by Ecomgraph rating and review data.

10 alternatives · Chat

1

Dondy · since 2023 · Chat

Abandoned cart recovery, AI agent & automations on WhatsApp

2

TIDIO LLC · since 2014 · Chat

Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.

3

DolphinSuite · since 2025 · Marketplaces

Transform your social media interactions into sales opportunities with Instagram Sales AI.

4

Chizy · since 2025 · Chat

24/7 Smart AI chat bot to boost sales (unlimited AI chat)

5

Devsol · since 2022 · Chat

Automated order confirmation call to mobile number in Pakistan

6

Vegahub Technology Inc. · since 2025 · Chat

Add a WhatsApp chat button to your store in just 2 clicks & manage customer conversations directly inside the app. Connect with WhatsApp Business A...

7

Algoshop AI Sales Chatbot

Built for Shopify

algoshop.ai · since 2026 · Chat

AI Sales Chatbot: Livechat, Inbox, Track Order, AI WhatsApp&IG

8

Carthike · since 2020 · Marketing and conversion

Send campaigns, cart recovery & order updates on WhatsApp Chat

Shopify Inbox alternatives — FAQ

What is the best alternative to Shopify Inbox?
Dondy: WhatsApp Marketing+Chat is the highest-rated alternative to Shopify Inbox in the Chat category, with a 4.8 rating across 777 reviews. See the full ranked list above.
Are there free alternatives to Shopify Inbox?
Some Chat apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Shopify Inbox alternatives ranked?
Alternatives are other Chat Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Shopify Inbox itself.