KaratCare: Jewelry Repairs icon

KaratCare: Jewelry Repairs

Built for Shopify

by Jewelers AppsPartner

Track jewelry repairs from intake to return with branded customer portal, automated shipping labels, SMS notifications, and Shopify POS integration.

0.0(0 reviews)· Free trial available
Dashboard with repair metrics, revenue, and pipeline chart
Kanban board with repair detail panel and quote actions
Branded customer repair portal with submission wizard
Analytics reports with revenue trends and profitability
Mobile bench intake and printable job slip with QR code
Onboarding wizard with 50+ pre-built repair types
Customer repair portal with order lookup on Shopify storefront
Mobile bench intake with services, photos, and save button
Kanban board with repair cards in Approved and In Progress
Dashboard showing revenue, profit margin, and pipeline chart

About this app

KaratCare is a complete repair management system built for jewelers. Replace spreadsheets, manual follow-ups, and scattered notes with one streamlined workflow inside Shopify. Customers submit repairs through a branded portal, while each job moves through a customizable pipeline with automatic email and SMS updates. Generate shipping labels, create quotes and invoices tied to orders, track warranties, and monitor profitability per repair. Built for both online and in-store jewelers.

Pricing

Starter

$49 /mo

  • Branded customer repair portal
  • Up to 15 repairs/month
  • Automated RMA number generation
  • Visual repair pipeline tracking
  • Email status notifications

Professional

$99 /mo

  • Everything in Starter, plus:
  • Up to 75 repairs/month
  • SMS notifications
  • Multi-item repair orders
  • Custom pipeline stages

Elite

$199 /mo

  • Everything in Professional, plus:
  • Unlimited repairs & photos
  • Shopify POS repair extension
  • Workshop bench intake portal
  • Jeweler assignment & job routing