Massively Live Chat & Chatbots icon

Massively Live Chat & Chatbots

by Massively DeveloperPartner

Connect with customers 24/7 on the channels they perfer. All-in-one helpdesk for Shopify merchants. Automate answers for up to 80% of customer questions.

0.0(0 reviews)· Free plan available
Live Chat enables seamless handover to real agents when required
Link website to enable ChatGPT powered AI to answer questions
Easily build custom flows or select pre-built templates
Agent's have conversation's context and access to knowledge base
Easy deployment to websites, Instagram, Messenger, Google & SMS
Analytics dashboard enable insights in real time

About this app

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.

Pricing

Basic

Free

  • Chat widget on your website
  • Live chat for one agent
  • Scripted Chatbot
  • Shopify Integration
  • 50 monthly chats

Business

$39 /mo

  • Basic plus:
  • AI Powered Smart Answers
  • Messenger
  • Instagram
  • SMS

Premium

$69 /mo

  • Business Plus:
  • Unlimited monthly chats
  • Chat Logs
  • Access to Authoring Tool to support custom Integrations/message types