PackFlow ‑ Returns | Exchange icon

PackFlow ‑ Returns | Exchange

by TG-AI AppsPartner

Give customers a branded DHL returns portal. Auto-generate labels, handle exchanges instead of refunds, and manage it all from one dashboard.

5.0(1 reviews)· Free plan available
Four-step return process from order lookup to completion
Exchange mappings, country control, return windows, exclusions
Admin dashboard with KPIs, return list, and analytics charts
Page design, email branding, DHL account, and languages

About this app

Your customers submit returns through a portal in your branding. DHL labels and QR codes are created automatically and sent via email. Labels can be issued instantly or after manual approval. After receiving the goods: accept or decline the return. Exchanges: same variants or freely configurable products. Equal-price exchanges automatically create a new order. Automatic refunds via the Shopify Refund API. Block specific countries. Dashboard with analytics. Supports Shopify Flow.

Pricing

Free

Free

  • Up to 200 orders/month
  • Unlimited returns & exchanges
  • DHL labels and QR codes via email
  • Return portal & email custom branding
  • Return analytics & statistics

Starter

$9.99 /mo

  • Up to 500 orders/month
  • Unlimited returns & exchanges
  • DHL labels and QR codes via email
  • Return portal & email custom branding
  • Return analytics & statistics

Pro

$39.99 /mo

  • Up to 2,000 orders/month
  • Unlimited returns & exchanges
  • DHL labels and QR codes via email
  • Return portal & email custom branding
  • Return analytics & statistics

Enterprise

$79.99 /mo

  • Unlimited orders
  • Unlimited returns & exchanges
  • DHL labels and QR codes via email
  • Return portal & email custom branding
  • Return analytics & statistics