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Opinew Product Reviews App UGC icon

Opinew Product Reviews App UGC

Built for Shopify

by OpinewPartner

Add reviews to Shopify with Opinew. Import reviews from eBay, AliExpress, send SMS & Email review requests & display reviews with 8+ beautiful widgets.

4.5(600 reviews)· Free plan available
View on Shopify App StoreMore Social proof apps
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About this app

Opinew helps request product reviews from current and previous orders through emails, SMS & QR codes. Import AliExpress reviews and eBay reviews in bulk with just one click. Drive more conversions with user-generated content such as photo and video reviews. Seamlessly blend our highly-customizable review widgets with your website's theme on any device. 24/7 support to help you get started with UGC & social proof! Import, request & display reviews instantly on your store.

Pricing

Free

Free

  • 50 review requests via email
  • 100 imports from eBay, AliExpress
  • One-off review import
  • Reviews & Rating widgets
  • SEO Rich Snippets

Starter

$19 /mo

  • 500 imports / 100 email requests
  • One-off review import
  • Unlimited AliExpress imports
  • Photo & Video reviews
  • Review replies

Growth

$89 /mo

  • 5000 imports / 1000 email requests
  • Recurring Imports
  • Advanced review collection + SMS
  • Google Shopping
  • All Widgets and Q&A

Advanced

$199 /mo

  • 50,000 imports / 2,000 email requests
  • Recurring Imports
  • Klaviyo, Omnisend, Gorgias integrations
  • Headless support
  • Success Manager

Frequently asked questions

Is there a free plan, and what are the paid plan costs?

Yes, Opinew offers a free plan that includes 50 email review requests, 100 imports from AliExpress/eBay, reviews and rating widgets, and SEO Rich Snippets. Paid plans start at $19/month (Starter), $89/month (Growth), and $199/month (Advanced), each with a 14-day free trial. Annual billing saves 17% across all paid tiers.

Can I import reviews from Amazon, AliExpress, or eBay to hit the ground running?

Yes — Opinew supports one-click bulk imports from AliExpress, eBay, and Amazon. You can use either the in-app dashboard or the Opinew Google Chrome Extension to pull reviews directly from product pages. The free plan allows up to 100 imports, while higher plans scale up to 50,000.

What integrations does Opinew support — will it work with Klaviyo, Gorgias, and Google Shopping?

Opinew integrates with Google Shopping, Klaviyo, Gorgias, Smile.io, LoyaltyLion, Rebuy, Shopify Flow, DSers, PageFly, and GemPages, among others. Google Shopping and Klaviyo/Omnisend/Gorgias integrations are available on the Growth and Advanced plans respectively. Rich Snippet support for Google Search is available even on the free plan.

How does setup work — do I need a developer to get it running?

Setup is guided by an installation wizard that handles the hard parts with no coding required. After installing from the Shopify App Store, the app walks you through a setup process and installs widgets directly onto your chosen theme. Opinew's support engineers are also available to help install code and make basic modifications if needed.

What do other merchants say about the support team?

Opinew holds a 4.5-star rating from 599 reviews on the Shopify App Store, with 90% being 5-star ratings. Merchants frequently praise the support team as responsive, professional, and helpful. However, a small number of negative reviews cite issues with widget removal after plan changes and difficulty reaching support to resolve them.

Does Opinew work with my existing Shopify theme, and will it slow down my store?

Opinew's widgets are designed to seamlessly blend with any Shopify theme and are highly customizable — you can adjust colors, font sizes, date formats, language, and theme styles across 8 style options. The app supports both Online Store 2.0 and page builders like PageFly and GemPages. Performance concerns have been noted by some merchants, with a few describing the app as feeling slow or clunky.

What happens to my reviews if I uninstall Opinew?

If you uninstall Opinew without manually removing its code from your theme, review widgets and star ratings may remain visible on your storefront — multiple merchants have flagged this as an issue. It's recommended to remove the app's theme code before or immediately after uninstalling to avoid residual display artifacts on your store.