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Rich Returns & Exchanges

Built for Shopify

by Rich Returns & ExchangesPartner

Automate returns & exchanges for your store. Prepaid labels from 50+ carriers, self-service portal, Shop App integration. 30-day free trial.

4.6(78 reviews)· Free trial available
View on Shopify App StoreMore Orders and shipping appsAlternatives
Make the exchange the obvious choice.
Your return policy runs itself.
Returns inside the Shop App.
Returns that feel like the rest of your brand.
Your customers don't need you to process a return.
Sell globally. Return confidently.
Prepaid labels. Multiple carriers. Zero manual work.
Your return policy, your rules

About this app

Automated rules handle return approvals, eligibility windows, and refund types. Prepaid labels from 50+ carriers: UPS, USPS, Shippo, EasyPost, ShipStation, Canada Post. Exchange-first design: offer swaps or store credit before issuing refunds. Boost your revenue retention rate, reduce service times, enhance customer satisfaction, and optimise your operations.

Pricing

Standard

$19 /mo

  • 10 monthly returns ($1 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

Pro

$39 /mo

  • 50 monthly returns $0.75 per extra
  • All Standard Features
  • Variant Exchanges
  • ResolutionHub
  • Analytics

Premium

$99 /mo

  • 100 monthly returns $0.5 per extra
  • All Pro Features
  • Advanced Rules (10 included)
  • Reports & Trends
  • Auto-Refunds

Enterprise Plus

$199 /mo

  • 500+ monthly returns (scalable)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking