SelfServe: Order Edits+Upsells

Name: SelfServe: Order Edits+Upsells
Rating: 5 (24 reviews)

Built for Shopify

Let customers edit orders, fix addresses, cancel, and apply discounts post-purchase. Cut support tickets and lift AOV, no per-order fees. Free trial.

5.0(24 reviews)· Free plan available

View on Shopify App Store More Orders and shipping apps Alternatives

Self-service order editing: fewer tickets, higher AOV

Google Maps address validation stops failed deliveries

Swap items, fix addresses, adjust quantity on order status page

Set order edit windows, rules, and cut-off times

Cancellation queue with auto or manual approval on order edit

Translatable order editing interface for global shoppers

About this app

Every "Can I swap my size?" email costs you time. Every "Can I change my address?" ticket pulls your team off real work. And customers who can't get a quick fix? They cancel the whole order. SelfServe puts editing in customers' hands. They swap products, fix addresses (validated by Google Maps, no extra fee), adjust quantities, cancel, and apply discounts - right from the order status page. Fewer tickets. Higher AOV. Live stores have added $69k+ in post-purchase upsell revenue.

Pricing

Free

Up to 25 monthly orders
Up to $125 generated upsell revenue
Address validation
One-click post-purchase upsells
Checkout Upsells

Up to 200 orders/m

$19.99 /mo

Up to 200 monthly orders
Up to $1000 generated upsell revenue
Address validation
One-click post-purchase upsells
Checkout Upsells

200-500 orders/m

$29 /mo

200 - 500 monthly orders
$1000 - $2500 generated upsell revenue
Address validation
One-click post-purchase upsells
Checkout Upsells

500-1000 orders/m

$49 /mo

500 - 1000 monthly orders
$2500 - $5000 generated upsell revenue
Address validation
One-click post-purchase upsells
Checkout Upsells