Your Data. Your Brand. Perfected by AI & Experts. SmartrMail evaluates your store data to build high-converting Email & SMS flows automatically. Use Generative AI to write newsletters and popups in seconds. Unlike other apps, we provide Dedicated Strategists to set up your Welcome, Upsell, and Browse Abandonment workflows.
Is there a free plan, or do I need to pay from day one?
SmartrMail offers a free plan that lets you reach up to 200 active subscribers and send up to 1,000 emails per month — no credit card required. Paid plans start at $10/month (Essentials) and $49/month (Pro), both with a 15-day free trial. The Essentials plan charges $0.0125 per subscribed profile, while the Pro plan charges $0.01 per subscribed profile.
How easy is it to set up — can I do it without a developer?
Setup is designed to be beginner-friendly and takes very little time. SmartrMail automatically generates a branded email template from your existing Shopify store's theme upon sign-up, so you're not starting from scratch. Merchants consistently describe the interface as highly intuitive, and the Pro plan includes a dedicated strategist who sets up your flows for you.
What automation flows are included, and are they ready to use out of the box?
SmartrMail includes all major e-commerce email automations: welcome emails, abandoned cart, browse abandonment, back-in-stock, win-back, thank you, cross-sell, upsell, restock, and review request emails, as well as SMS flows. These come with 100+ pre-built newsletter and popup templates, so they're ready to activate without building from scratch. The AI also evaluates your store data to build high-converting flows automatically.
What do other merchants say about the support team?
Support is one of SmartrMail's most praised attributes across the Shopify App Store and third-party review sites. Merchants frequently describe the team as highly responsive, professional, and genuinely invested in their growth — with multiple reviewers noting that support reps advised them to downgrade plans rather than oversell. The app holds a 4.6 rating across 294 Shopify App Store reviews, with 89% being 5 stars.
Does it integrate with other tools I already use, like ReCharge or Gorgias?
Yes — SmartrMail natively integrates with Smartrr (subscriptions), ReCharge, Gorgias, Fomo, Justuno, and SavedBy directly within the Shopify App Store listing. It also integrates with ecommerce platforms beyond Shopify, including BigCommerce, WooCommerce, and Maropost Commerce Cloud. For migration, free white-glove migration is available from Klaviyo, Mailchimp, Mailerlite, Omnisend, Privy, and others.
Can I switch from Klaviyo or Mailchimp without losing my lists and automations?
SmartrMail offers free white-glove migration from Klaviyo, Mailchimp, Mailerlite, Omnisend, Privy, and more — including transferring lists, segments, automations, and templates. Multiple merchant reviews confirm the migration process was smooth and that the SmartrMail team handled the heavy lifting. The Pro plan includes a dedicated account manager to oversee the transition.
Does the app include AI features, and are they actually useful or just a gimmick?
SmartrMail uses AI to generate on-brand newsletters, write subject lines, and create product recommendation emails based on each subscriber's purchase and browsing history — all in one click. The AI also evaluates your store data to automatically build high-converting email and SMS flows. Merchants on higher plans also get access to 'Relay AI Email Marketer,' an AI agent that creates full campaign drafts for your review before sending.