Elevate your store's revenue with Subi - the all-in-one subscription and recurring payment tool for products, boxes, memberships, and more. Get started today!
Subi is an all-in-one subscription and loyalty app for subscribe and save plans, memberships, loyalty programs, bundles and subscription boxes. Sell recurring subscriptions and memberships for any product with flexible billing and delivery. Subscribers skip, pause or cancel in the portal; smart dunning retries failed payments; analytics track recurring revenue. Switching apps? Our team migrates your subscribers, and real people answer your questions. Loyalty points and rewards bring buyers back.
Is there a free plan, or do I need to pay from day one?
Subi has a free-to-install plan that charges 3% + 30¢ per subscription transaction, covering core features like recurring payments, a customer portal, subscription bundles, and widget templates. The paid 'Subi' plan is $99/month (1.5% + 15¢ per transaction) and adds loyalty programs, dunning management, cancellation flows, and more — with a 7-day free trial and a 3-month money-back guarantee. A 'Subi Plus' plan at $499/month removes transaction fees entirely and adds a dedicated customer success manager.
How long does setup take — can I do it without a developer?
Setup is designed to be code-free: you install the app, enable it via the theme editor's app embed toggle, create a subscription plan, select products, and configure the widget — all from the Shopify admin. Merchants consistently note the app is easy and straightforward to use, and Subi's auto-adding widget places itself on product pages automatically without manual coding.
Does it work with my existing Shopify theme?
Subi is designed to seamlessly integrate with Shopify themes with no coding requirements, and its subscription widgets can be customized to match your store's colors, layouts, and copy. The app holds Shopify's 'Built for Shopify' badge, meaning it meets Shopify's highest standards for performance, design, and integration. Some merchants have noted hiring custom coding outside of Subi to further refine widget placement, but this is optional.
What tools does it integrate with — does it work with Klaviyo or email marketing platforms?
Subi officially integrates with Klaviyo, Mailchimp, Fast Bundle, Stripe, PayPal, Authorize.net, Shopify's Translate & Adapt, and native Shopify Checkout and Customer Accounts. Tag management and integration features are available on the paid 'Subi' plan and above.
What do other merchants say about the support team?
Subi's support is one of its most praised aspects, with merchants repeatedly calling it out by name in reviews and noting issues resolved within minutes — including late at night. The app's live chat support reportedly responds on average in under one minute. With 852 reviews and a 4.9-star rating (94% five-star), excellent and responsive customer support is consistently cited as a key reason merchants recommend the app.
What happens when a subscriber's payment fails — does the app handle that automatically?
Yes, Subi includes smart dunning management with automatic failed-payment retries on the paid 'Subi' plan and above. The free plan does not include failed payment retry. The app also sends branded email notifications to keep customers informed and reduce involuntary churn.
Can I migrate my existing subscribers from another subscription app without disrupting my customers?
Subi offers assisted migration with a personal migration expert to move your subscriptions over from any other subscription app. According to the Subi website, the migration is designed so your subscriptions are 'up and running before your customers even notice.' Multiple merchants have confirmed the migration process was remarkably easy and hassle-free.
