Tacey: Order Edit & Validation icon

Tacey: Order Edit & Validation

Built for Shopify

by ONDUTYOPS LLCPartner

Tacey AI Agent Validates every order before it ships. Auto-corrects bad addresses, detects fraud and blocks chargebacks. Rules engine, SMS alerts and analytics

5.0(3 reviews)· Free trial available
Order watch dashboard showing decisions, signals, and status
Tacey settings page showing agent configuration and controls
Operations toolkit showing available apps across categories
Transparency hub showing full audit trail and event explorer
Intel hub showing customer risk tiers and spend profiles
Order decision modal showing AI reasoning and resolution timelin

About this app

Tacey is an AI order guard for Shopify. Automatic address validation catches bad shipping addresses before fulfillment. Customers fix addresses via a self-serve fix page. Fraud detection scores every order. Risky orders are flagged and held automatically. Duplicate order detection prevents double shipments. Pre-shipment confirmation keeps customers informed. SMS alerts notify you on flagged orders. Custom rules engine, full analytics dashboard, 21 languages supported, 40+ toolkit apps included.

Pricing

Scout

$39 /mo

  • Up to 500 orders per calendar month
  • Validate every order automatically
  • Auto-hold and address correction
  • Automatic bad-address email to customer
  • Address validation in 195 countries

Agent

$59 /mo

  • Everything in scout
  • Up to 1,500 orders per calendar month
  • Fix emails from your own store domain
  • Pre-ship reminders via email and SMS
  • Balanced and Aggressive detection modes

Commander

$99 /mo

  • Everything in Agent + Scout
  • Unlimited orders per calendar month
  • Address Correction Via Voice, SMS, Email
  • Pro custom plain-language rules engine
  • Pre-fulfillment reminders to customers