HelpfulCrowd helps businesses grow faster with video and photo Product reviews, AI-power tools and Q&A by building immediate trust and increasing conversions.
Ready to turn your Shopify store into a customer-trust powerhouse? HelpfulCrowd makes it effortless with personalized requests that ignite authentic video, photo and text reviews after every purchase. Stunning widgets (36+ styles) showcase UGC, while Google & social boosts drive traffic. Q&A, ChatGPT replies & loyalty perks keep buyers engaged. Import past reviews & watch your store shine—24/7 support included. 🚀 Try today!
Is there a free plan, or do I have to pay from day one?
There is no permanent free plan. Paid plans start at $9/month (Spark tier), with higher tiers at $29, $69, and $149/month. All plans come with a 14-day free trial, so you can test the app before committing. Annual billing saves 17% (equivalent to 2 free months).
How many review request emails can I send per month on each plan?
The Spark plan ($9/month) allows 50 review requests per month, Glow ($29/month) allows 200, Shine ($69/month) allows 1,000, and Thrive ($149/month) allows 4,000 — with additional requests available at $5 per extra 1,000. All plans support unlimited published reviews and unlimited orders, so the cap only applies to outbound requests.
What types of reviews can customers leave — is it just text, or can they submit photos and videos too?
Customers can leave text, photo, and video reviews. The app also includes a Q&A section so shoppers can ask and answer product questions directly on your store. These features are available starting on the entry-level Spark plan.
Will this help my store show up better on Google — does it support rich snippets and Google Shopping?
Yes. Google SEO with rich snippets is included on all paid plans, helping your star ratings appear in Google search results. Google Shopping review integration is available on the Shine plan ($69/month) and above. The app also integrates with Google, Facebook, and Twitter for broader social and search visibility.
Can I import my existing reviews if I'm switching from another platform?
Yes, the app supports review import, migration, and syndication. Merchants have confirmed successfully migrating reviews from platforms like Squarespace when moving to Shopify, with the support team assisting in the process. Import from Amazon and AliExpress review feeds is also available on the Shine plan and above.
Does it work with international or multilingual stores?
Yes. The app supports 30+ languages with localized widgets and integrates with Weglot for translation workflows. A Customer Privacy Compliance Tool is also included on all plans to help with international data regulations.
What do other merchants say about the support team — is help easy to get?
The app holds a 4.8/5 rating with 97% of its 178 reviews being 5 stars, and merchants consistently highlight the support as a standout feature. Reviews describe the team as quick to respond via live chat, often resolving issues within seconds, and proactively fixing technical problems on merchants' behalf. 24/7 support is included on all plans.