ExchangeIt Returns & Exchange

Name: ExchangeIt Returns & Exchange
Rating: 4.9 (89 reviews)

Built for Shopify

Save time with streamlined admin tools for refunds, exchanges, and restocks. Add optional self-serve to reduce support tickets and speed up return resolutions.

4.9(89 reviews)· Free trial available

View on Shopify App Store More Orders apps

Simple and Easy Exchanges to help retain customers

Custom portal branding and design to match your store

Smart return policy rules to save you time

One-stop-shop: Process refunds, exchanges and restocks

About this app

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.

Pricing

Starter

$4.99 /mo

10 returns or exchanges per month
Admin Request Manager
Same Order Exchanges (new fulfillment)
New Order Exchanges
Return tracking

Standard

$9.99 /mo

Shopper-Facing Returns Portal
Unlimited returns and exchanges
Refunds or Store Credit options
Remove Exchange It Branding
Return Rules (time, country, product)

Advanced

$19.99 /mo

All the Standard features
Data Export
Shipping Integration (Shippo)
Post-return Upselling
Multi-language Options