Enhance customer loyalty and retention with Rise.ai’s Store Credit rewards, Gift Cards, and automated solutions. Streamline rewards into a single digital wallet
Turn every customer interaction into an opportunity to drive repeat revenue. Rise combines gift cards, store credit, loyalty, cashback, refunds, and rewards in one branded wallet, powered by an AI Retention Agent that helps you launch faster, monitor performance, uncover revenue opportunities, and optimize retention. More than a rewards program, Rise helps you build a smarter loyalty program and referral program that grow sales, increase customer lifetime value, and keep shoppers coming back.
Is there a free plan, or do I need to pay from day one?
There is no permanent free plan — Rise Gift Cards & Store Credit starts at $19.99/month (Starter plan). However, every paid plan includes a 7-day free trial so you can test the app before committing. Plans scale up to $59.99/month (Small Business), $199.99/month (Pro), and $599.99/month (Premium), each covering a set number of monthly store orders with a per-order overage fee above the included threshold.
How does the pricing work — am I charged based on my total store orders, even if customers aren't buying gift cards?
Yes — Rise's pricing is based on your store's total monthly order volume, not just orders involving gift cards or store credit. Some merchants have flagged this as a frustration, noting they were charged based on overall sales even when no gift card purchases were made. Rise.ai's support team has clarified that all pricing is disclosed during plan selection and in Shopify's billing approval flow, and that charges never exceed what was approved.
What integrations does it support — will it work with Klaviyo, ReCharge, and Shopify Flow?
Yes — Rise integrates natively with Shopify Flow, Klaviyo, ReCharge, Okendo, Loop Returns, Tapcart, and AfterShip, and also works with Shopify Checkout, Shopify POS, and Customer Accounts. The app also offers developer-friendly APIs for custom integrations, making it suitable for stores with more complex tech stacks.
Does it work with Shopify POS for in-store redemption?
Yes — Rise supports omnichannel issuance and redemption, including Shopify POS. Customers can redeem gift cards and store credit in-person at physical retail locations, and POS rewards are also listed as a supported feature, making it suitable for merchants who sell both online and in-store.
What can I actually use store credit for — is it just gift cards, or more?
Rise unifies gift cards, cashback rewards, loyalty points, refunds, referrals, and customer compensation all into a single branded store credit wallet. You can run cashback campaigns to boost AOV, reward customers for signups, lifetime spend, and referrals, issue store credit instead of cash refunds to retain revenue, and even run bulk gift card campaigns for corporate gifting or employee recognition.
How is the support team — will I get real help if something breaks?
Support is consistently praised across reviews as responsive and knowledgeable. Merchants highlight quick resolutions from named support reps (Eddie, Emilie, Netta, Pauline), including hands-on help with technical tasks like white-label email DNS setup and workflow troubleshooting. The app holds a 4.7-star rating from 747+ reviews on the Shopify App Store, with 90% being 5-star ratings.
Can I migrate my existing gift cards and store credit balances from another platform?
Yes — Rise supports free migration of existing gift cards, store credit balances, and loyalty points from other platforms. This means you won't lose customer balances if you're switching from a competing app or a custom solution, which is a key consideration for stores with an established customer base.
