Octane AI helps DTC brands turn shoppers into converted sales with AI-powered quizzes & smart funnels. Collect zero-party data, build rich customer profiles, & deliver personalized product recommendations automatically. Give your shoppers a guided experience by recommending the right product at the right moment, while reducing returns. Uncover opportunities & trends; optimize conversions with built-in A/B testing & performance tracking. Works seamlessly with Klaviyo, Postscript, Attentive, etc.
Is there a free plan, or do I need to pay from day one?
There is no permanent free plan — Octane AI's paid plans start at $50/month (Octane Basic), with higher tiers at $200, $500, and $2,000/month. However, every plan comes with a 14-day free trial so you can test the app before committing. There are no setup fees on any plan.
What do the pricing tiers actually include, and how does the credit system work?
Each plan bundles a set number of credits where 1 credit equals 1 quiz engagement; AI features (Smart Products, Smart Copy, Image Analyzer) consume a small amount of additional credits per interaction. The Basic plan ($50–$100/month) covers quiz building and core integrations, while Plus ($200–$350/month) adds A/B testing, logic branching, custom CSS, and advanced Klaviyo integration. Growth ($500+/month) and Unlimited ($2,000+/month) tiers add a dedicated account manager and custom development support.
Does it integrate with Klaviyo, Recharge, and other tools I'm already using?
Yes — Octane AI integrates natively with Klaviyo, Attentive, Postscript, Recharge, Gorgias, Tapcart, Google Analytics, and 50+ other tools. The Klaviyo integration syncs every quiz answer as a customer property in real time, letting you trigger automated flows and build audience segments directly from quiz responses. No developer work is needed to connect most integrations.
How long does setup take — can I do it without a developer?
Octane AI is built for non-technical users and features a no-code quiz builder where you can create quizzes in minutes using templates, conditional logic, and AI-powered product matching. Custom branding (colors, fonts, logos) is handled through the visual editor, and custom CSS is available on Plus plans and above for deeper styling. Merchants on Growth and Unlimited plans also get a dedicated account manager who can assist with quiz strategy and Klaviyo flow setup.
What do other merchants say about the support team?
Support is consistently highlighted as a standout strength across reviews. Multiple merchants specifically name support reps (Ariel, Ivana, Leonardo) as being highly responsive, willing to hop on calls, and even providing custom CSS solutions outside of normal business hours. The app holds a 4.9-star rating across 193+ Shopify App Store reviews, with 92% being 5-star ratings.
Will the quiz work with my existing Shopify theme and where can I display it?
Octane AI quizzes can be published anywhere on your store — embedded on pages, displayed as a popup or shopping assistant widget, or linked from navigation and hero images — without requiring theme modifications. The app uses Shopify script tags for integration and supports custom CSS and custom HTML for advanced styling on compatible plans. It also integrates with Shopify Markets settings, meaning it can work with international store configurations.
What happens to my customer data, and does it work for zero-party data collection?
Zero-party data collection is a core use case — quiz answers (preferences, goals, skin type, etc.) are stored as customer profile properties and synced in real time to connected tools like Klaviyo for segmentation and personalized flows. Octane AI accesses customer browsing behavior, email, and purchase data per its privacy policy, and stores can review full data access details on the App Store listing. If you uninstall, you should review Octane AI's privacy policy directly for data retention specifics, as this is not explicitly detailed in public listings.
