Recart's Shopify SMS app for text marketing includes fully managed service & AI campaigns: grow your email + SMS lists, automate flows & rescue abandoned carts.
Engineered for SMS marketing efficiency, Recart exists to spend less, sell more, and drive real growth. How? By increasing your email + text lists, building robust automations, and using AI to personalize your campaigns at scale. Click-only attribution and the ability to see costs before sending in dollars (not credits) means analytics you can trust. We also provide a dedicated Customer Success Manager (CSM) to strategize, test, and manage your SMS marketing from day one … for you.
Is there a free plan, or do I need to pay $299/month from day one?
Recart offers a free plan intended for migration and onboarding — it includes unlimited contacts, custom-built popups, flows, automations, and a text campaign editor with no platform fees. The paid Starter plan starts at $299/month and unlocks features like click-only attribution, advanced segmentation, international texting, and 1:1 strategy support. A 7-day free trial is available on the paid plan.
What does the 'fully-managed service' actually mean — will Recart run my SMS for me?
Recart assigns every merchant a dedicated Customer Success Manager (CSM) who handles strategy, campaign creation, testing, and optimization from day one. Merchants across reviews praise this as a standout differentiator, with some describing the team as 'an extension of our own.' However, at least one critical review noted that the actual scope of managed services can vary depending on plan spend level, so it's worth clarifying deliverables in writing before committing.
How quickly can I grow my SMS list, and how do the opt-in tools work?
Recart offers custom desktop and mobile popups with direct-to-text and email capture. For mobile visitors, a one-tap opt-in requires no typing — shoppers just tap a CTA and hit 'Send,' which Recart claims drives roughly 2x more opt-ins than standard input forms. Merchants switching to Recart have reported 2–2.5x higher opt-in rates compared to previous platforms.
What automations are included, and will abandoned cart flows actually work reliably?
Recart includes pre-built automations for welcome series, abandoned cart, browse abandonment, fulfillment updates, replenishment, and win-back campaigns. Most merchants report strong performance, but one detailed critical review raised concerns about abandonment flow reliability — citing bugs where user events weren't being properly tracked and triggered, resulting in significant missed revenue. Recart acknowledged and patched the reported issue.
Does Recart integrate with Klaviyo, Gorgias, and my other existing tools?
Yes — Recart natively integrates with Klaviyo, Gorgias, Drip, Facebook Messenger, Justuno, and Optimonk, and works with Shopify Checkout. Its website also lists dedicated integrations with Postscript, Attentive, and Monocle, plus support for loyalty, reviews, and ESP tools. Recart is designed to work within your existing Shopify tech stack rather than replace it.
How is pricing structured — will I know what I'm spending before I send a campaign?
Recart shows costs in actual dollars (not credits) before you send, which is a deliberate transparency feature. However, at least one merchant review flagged that billing details such as rollover credits and per-message charges were difficult to verify in the platform UI, and an overcharge was discovered only after the merchant pushed back. Recart acknowledged the billing transparency issue and issued a refund in that case.
What do other merchants say about support, and is there a risk to signing a contract?
The majority of Recart's 493 reviews are positive (84% five-star), with merchants frequently praising the CSM's responsiveness and strategic advice. However, Recart operates on agreements/contracts for its managed service, and one high-profile negative review warned that contract terms can be vague — recommending merchants request a detailed scope of work and deliverables before signing. Results and support quality appear to vary based on account spend level.
