Use REZ’s Preorders and Notify Me tools to create waitlists for out of stock products. Accept pre-order, backorder, and presale orders. Send back in stock alert
Use REZ’s Preorders and Notify Me tools to create waitlists for out of stock products. Accept pre-order, backorder, and presale orders with deposits or partial payment to generate revenue early. Automatically send back in stock alert emails and coming soon notification messages when items are restocked. Let customers request their interest with notify me. Track demand with conversion analytics. Manage everything easily with 24/7 quick support. Install REZ today and never miss a sale again!
Is REZ Preorders, Back In Stock free, or will I get hit with charges after installing?
REZ is completely free — there is no paid tier or hidden upsell. The App Store listing shows a $0 price, and the app is described as covering the two most essential features (Preorders and Back in Stock alerts) at no cost. You will not be billed after installing.
How long does setup take, and do I need a developer to get it running?
Setup is designed to take only minutes with zero coding required. The app offers onboarding support to help you add a Preorder or Notify Me widget to your products right away, and multiple merchants confirm the process is straightforward even for first-time Shopify sellers.
Will it work with my existing Shopify theme, or will it break my storefront?
The app generally integrates well with Shopify themes, but some custom or heavily modified themes may cause initial conflicts. Merchants report that when theme-specific issues do arise, the REZ support team resolves them — often within a couple of days — via chat, so you won't be left on your own.
What payment options can I offer customers on preorders — do I have to charge the full amount upfront?
No — REZ supports flexible payment structures including deposits, partial payments, split payments, deferred payments, and payment schedules. You can also offer discounts to incentivize preorders, giving you full control over how and when customers pay.
How does the back-in-stock notification system actually work, and are alerts sent automatically?
When a product goes out of stock, a customizable 'Notify Me' button and/or pop-up appears on the product page so shoppers can join a waitlist. When you restock the product, REZ automatically sends back-in-stock alert emails to everyone on that waitlist — no manual step required.
What do other merchants say about the support team?
Support is consistently praised across the app's 390 reviews (99% of which are 5 stars). Merchants highlight that the team is responsive, assists with custom development, and resolves integration issues quickly. The app also offers 24/7 support, and specific agents like Emma are frequently called out for going above and beyond.
Does the app work for multilingual or international stores, and can I track how much demand and revenue it drives?
Yes — REZ supports multiple languages, which reviewers highlight as especially useful for stores serving international customers. It also includes built-in analytics to track customer demand, forecast inventory needs, and measure revenue generated from preorders and back-in-stock campaigns.
