Skio, a Recharge Company

Skio's Scale plan is priced at $599/month (or $5,988/year, saving 17%), and it charges a transaction fee of 1% + 20¢ per subscription order. For example, a brand doing $100K/month in subscription revenue could pay roughly $2,400/month in transaction fees on top of the platform fee. There is no free plan, and Skio also offers custom Enterprise pricing for high-volume merchants.

Skio's team handles the entire migration process, auditing every subscriber before launch to guarantee accurate billing and fulfillment. Multiple merchants report zero-downtime migrations, and Skio claims to move 50,000+ subscribers routinely. Their Shopify experts rebuild your flows, selling plans, and storefront using best practices drawn from hundreds of migrations.

Skio is best suited for DTC brands doing $50K+ per month in subscription revenue where churn reduction and LTV gains can justify the premium cost. Reviewers and analysts consistently advise that stores processing fewer than a few hundred subscription orders per month will find the economics difficult to justify, and should consider a lower-cost platform first. Skio itself focuses on brands with proven product-market fit that have a 'pay money to make money' mentality.

Skio uses passwordless login: customers authenticate via a 4-digit code sent by SMS or email, with no password to remember or reset. Skio reports this reduces subscription-related support tickets by over 80%, and the no-code customer portal is designed to let subscribers self-serve — skipping orders, swapping products, updating payment methods, and more — without contacting your team.

Skio integrates with a broad ecosystem of tools including Klaviyo, Postscript, Gorgias, Shopify Flow, Triple Whale, Yotpo, Zendesk, Attentive, Junip, TikTok, Replo, Shogun, and more. Skio's app directory lists over 200 integrations. It is built on Shopify's native subscription APIs, so it works through Shopify's native checkout with no iframes or redirects.

Skio includes multi-step cancel flows that can turn cancellation attempts into pauses, product swaps, or discount saves — one merchant reported jumping from 2% to 22% cancellation deflection rate after switching. It also offers automated lifecycle journeys (welcome flows, win-backs, upsells), smart payment recovery for failed billing, Build-a-Box bundles, and a built-in loyalty system with credits, tiers, and referrals — all without a separate loyalty app.

Skio holds a 5.0 rating across 234 reviews on the Shopify App Store, with 97% of ratings being 5 stars. Merchants consistently praise the responsiveness of dedicated Success Managers who proactively share new features, retention tips, and strategic guidance. Reviews describe the support as genuinely collaborative rather than ticket-based, with one merchant noting: 'You don't feel like a ticket number — you feel supported by people who understand subscription growth.'