Add a terms and conditions checkbox to the cart page, so customers will be required to tick it before proceeding to checkout. If a customer doesn't tick the checkbox before clicking the checkout button, an alert with your own customized text will show and prevent them from continuing the checkout. The app will add the date and time of when the customer has ticked the checkbox and agreed to your terms and conditions to the order details under the 'Additional Details' section of the order!
Is this app really free — are there any hidden paid tiers or premium upgrades?
RT: Terms and Conditions Box is completely free with no paid tiers. The Shopify App Store lists the price as "Free" and there are no subscription plans disclosed. Merchants consistently highlight this as one of the app's biggest advantages.
Will the checkbox actually block customers from bypassing checkout — including express payment buttons like Shop Pay, Apple Pay, or PayPal?
The app is listed as compatible with Amazon Pay, Apple Pay, Google Pay, PayPal, Shop Pay, and Venmo. However, at least one merchant reported that the app interfered with the Apple Pay "buy now" button, causing lost orders. A separate review noted that the sliding drawer cart view can allow customers to bypass the checkbox — setting the cart to "page view" mode is recommended to enforce it reliably.
How much setup is required — can I do this myself without a developer?
The app is widely praised for being easy to set up with no coding required. It includes a visual placement tool that lets you select exactly where on the cart page the checkbox appears, and offers pre-set options to get started quickly. Most merchants report being up and running in minutes.
Will it work with my store's theme and cart style (including Ajax/drawer carts)?
The app is described as supporting both the standard cart page and Ajax carts. It is listed as compatible with different store themes, with integration assistance available from the support team if needed. Note: one reviewer flagged that the checkbox enforcement works most reliably on the cart page view rather than a sliding drawer cart.
Does it log proof that a customer accepted the terms — useful if there's a dispute?
Yes. The app records the exact date and time when a customer ticks the checkbox and stores that information in the order's "Additional Details" section in Shopify Admin. Merchants highlight this timestamp feature as particularly valuable for record-keeping and dispute resolution.
How responsive is the support team if something breaks or doesn't display correctly?
Support quality is mixed based on reviews. Many merchants praise the team as responsive and helpful in resolving theme-specific issues. However, several 1-star reviews report slow or no response — one merchant had a ticket open for weeks with no resolution, and another noted that support requires creating an account before you can even contact them. The developer (RoarTheme, based in Ho Chi Minh City, Vietnam) has publicly acknowledged past support shortcomings.
Can I customize the checkbox text, styling, and error message to match my brand?
Yes. The app offers customization of the checkbox label text, alert/error message text, colors, and multiple animated checkbox skins. A visualization tool lets you pick the exact placement on the cart page. Merchants frequently praise the customization options for helping the checkbox blend naturally into their store design.
