1
Redo
Built for ShopifyRedo Tech, Inc · since 2020 · Returns and warranty
Everything your brand needs. In one intelligent platform.
Rating
5.0
669
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to 14.ai for Shopify
14.ai — 14.ai enables you to access your shop data directly in 14.ai support platform. Use the copilot agent to get more information on a ticket's order a.... These are the top-rated Helpdesk Shopify apps to consider instead of 14.ai, ranked by Ecomgraph rating and review data.
10 alternatives · Helpdesk
#
App
RatingMerchantsPricing
2
Premio · since 2023 · Helpdesk
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
259
Merchants
—
Pricing
Free plan available
3
Actuals Oy · since 2024 · Chat
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
Rating
4.9
192
Merchants
—
Pricing
Free plan available
4
TIDIO LLC · since 2014 · Chat
Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.
Rating
4.8
1,274
Merchants
—
Pricing
Free plan available
5
Channelwill · since 2021 · Helpdesk
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
364
Merchants
—
Pricing
Free plan available
6
Crowd Control · since 2021 · Store management
Self-serve order editor with variant swaps & cancellations
Rating
5.0
38
Merchants
—
Pricing
Free plan available
7
DelightChat · since 2021 · Abandoned cart
AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
Rating
4.8
218
Merchants
—
Pricing
Free trial available
8
QuickCEP · since 2022 · Helpdesk
Increase sales while providing excellent customer service.
Rating
4.9
57
Merchants
—
Pricing
Free plan available
9
Zipchat AI Chatbot & Live Chat
Built for ShopifyZIPCHAT INC · since 2023 · Chat
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Rating
4.8
180
Merchants
—
Pricing
Free plan available
10
Richpanel Inc · since 2019 · Helpdesk
AI agents that resolve support tickets end to end, 24/7
Rating
4.8
128
Merchants
—
Pricing
Free trial available
14.ai alternatives — FAQ
What is the best alternative to 14.ai?
Redo is the highest-rated alternative to 14.ai in the Helpdesk category, with a 5.0 rating across 669 reviews. See the full ranked list above.
Are there free alternatives to 14.ai?
Some Helpdesk apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these 14.ai alternatives ranked?
Alternatives are other Helpdesk Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding 14.ai itself.