About this app
ChatIn provides 24/7 AI sales and support agent chatbot for storefronts, answering product, shipping, and order questions in real time. It uses your catalog, FAQs, policies, and uploaded PDFs to generate contextual responses, deflect repetitive tickets, and escalate to human agents when needed. Omnichannel support lets you handle messages from Facebook, Instagram, and WhatsApp Business in one place. The widget is customizable to your brand, and analytics track CSAT and bot performance.