Chililabs: AI Customer Support icon

Chililabs: AI Customer Support

by PETRAY PRIVATE LIMITEDPartner

AI-powered Shopify help desk for managing support tickets, returns, refunds, order tracking, smart routing, AI replies, and customer support in one place.

5.0(1 reviews)· Free trial available
Support Screen
Issues Tree
Single entry point
Ai draft Replies
Request Call back at ease

About this app

Chili Labs Support helps Shopify merchants manage customer support from a single platform. Manage every customer support request from one AI-powered workspace. Guide customers through structured issue flows, automatically organize tickets, generate AI-assisted replies, assign requests to your team, and resolve issues faster—all from a single dashboard built for Shopify merchants.

Pricing

Starter

$29 /mo

  • Upto 250 tickets
  • Custom support domain
  • Connect multiple support inboxes
  • Team shift scheduling
  • Smart ticket assignment

Growth

$59 /mo

  • Upto 1000 tickets
  • Everything in Starter
  • AI-powered draft replies
  • AI replies trained on store policies

Pro

$99 /mo

  • Upto 2500 tickets
  • Usage based pricing over 2500 tickets
  • Everything in Growth
  • Priority support setup