Ab 2026 ist der EU-Widerrufsbutton Pflicht. Integriere den gesetzlich vorgeschriebenen Widerrufsprozess mit Button, Formular und Bestätigungs-Mail in Minuten.
Starting 2026, the withdrawal button becomes mandatory under EU Directive 2023/2673. Integrate the legally required EU withdrawal button directly into your store today. Customers can initiate their withdrawal directly in the shop - without needing to log in. The app then automatically sends the legally required confirmation via email. Integrate the button in minutes without coding and manage all requests efficiently in your dashboard. Audit reporting, fully customizable form - get ready for 2026
Pricing
FREE
Free
EU withdrawal button & form
Unlimited withdrawals
Automatic confirmation emails
Easy template integration
Clear management dashboard
Basic
$9.99 /mo
EU withdrawal button & form
Unlimited withdrawals
Automatic confirmation emails
Data processing agreement (DPA + GDPR)
Custom email templates
Grow
$29.99 /mo
EU withdrawal button & form
Unlimited withdrawals
Automatic confirmation emails
Data processing agreement (DPA + GDPR)
Sync with Shopify Returns
Frequently asked questions
Do I actually need this app — is the EU withdrawal button really legally required?
Yes. Under EU Directive 2023/2673, an electronic withdrawal button became mandatory for online shops selling to EU consumers from June 19, 2026. Non-compliance can result in an extended withdrawal period of up to 12 months and 14 days, plus potential fines. This applies to any business selling to EU customers, regardless of where the business itself is located.
Is there a free plan, or do I have to pay straight away?
There is a permanently free plan that includes the EU withdrawal button and form, unlimited withdrawals, automatic confirmation emails, translations in all EU languages, and a management dashboard. Paid plans start at $9.99/month (Basic) or $29.99/month (Grow), adding features like custom branding, a data processing agreement (DPA/GDPR), custom email templates, Shopify Returns sync, and adjustable withdrawal terms. Both paid plans come with a 14-day free trial. Note: the free plan displays a watermark on the withdrawal form.
How long does setup take — can I do it myself without a developer?
The app is designed to be installed in minutes without any coding. Multiple reviewers confirm the setup is straightforward, and the app automatically handles the creation of the withdrawal page and button integration via a theme extension. Minor issues have been resolved quickly via the chat support team.
Does the withdrawal process work for guest buyers who don't have an account?
Yes. Customers can initiate their withdrawal directly in the shop without needing to log in, which is a core legal requirement of EU Directive 2023/2673. The process is available to both registered account holders and guest buyers.
What do other merchants say about the app and its support team?
The app holds a 4.9/5 rating from over 1,051 reviews on the Shopify App Store, with 95% being 5-star ratings. Merchants frequently praise the quick setup and fast support response times — some noting issues resolved within hours, even in the evenings. However, note that the developer does not officially offer direct support in English, as the primary language is German.
Does it support multiple languages for international EU stores?
Yes. The app supports all 24 official EU languages for the withdrawal form and customer-facing interface. The app itself is available in German, English, Spanish, Dutch, and French. Any untranslated strings can be adjusted via Shopify's Translate & Adapt app.
Does it integrate with other Shopify tools, and will it affect my store's compliance documentation?
The app integrates with Shopify Flow and Shopify Admin. It provides an audit report of all withdrawal processes exportable as a PDF for compliance documentation, plus a clear management dashboard with complete request history. The Grow plan ($29.99/month) also syncs with Shopify Returns for more streamlined order management.
