1
Penida · since 2023 · Helpdesk
A livechat to chat with your customers. Powered by ChatGPT AI
Rating
5.0
27
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to MX: Helpdesk & Live Chat for Shopify
MX: Helpdesk & Live Chat — Manage all customer support in one unified inbox. Free helpdesk with live chat, ticket management, and workflow automation. No watermarks. Install now!. These are the top-rated Chat Shopify apps to consider instead of MX: Helpdesk & Live Chat, ranked by Ecomgraph rating and review data.
10 alternatives · Chat
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App
RatingMerchantsPricing
2
InCharge · since 2024 · Helpdesk
Answer customers faster & drive growth for your brand with AI
Rating
5.0
25
Merchants
—
Pricing
Free trial available
3
Rating
5.0
24
Merchants
—
Pricing
Free to install
4
bitbybit Studio LLC · since 2023 · Chat
AI Chatbot for Live Chat, Whatsapp. 24/7 Sales & Support Agent
Rating
5.0
11
Merchants
—
Pricing
Free plan available
5
Convi: AI Chat, AI Agent, FAQ
Built for ShopifyConvi · since 2025 · Chat
Claude-powered AI chatbot helpdesk. answers FAQ & contact us
Rating
5.0
11
Merchants
—
Pricing
Free plan available
6
AI-Com Innovations GmbH · since 2026 · Support
Spare massiv Zeit und begeistere Kunden mit KI-Automatisierung
Rating
5.0
8
Merchants
—
Pricing
Free
7
Rating
5.0
5
Merchants
—
Pricing
Free plan available
8
Moose AI Chatbot & Live Chat
Built for ShopifyVegahub Technology Inc. · since 2023 · FAQ
Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...
Rating
5.0
485
Merchants
—
Pricing
Free plan available
9
Chizy: AI Chatbot & AI Agents
Built for ShopifyChizy · since 2025 · Chat
24/7 Smart AI chat bot to boost sales (unlimited AI chat)
Rating
5.0
126
Merchants
—
Pricing
Free plan available
10
Devsol · since 2022 · Chat
Automated order confirmation call to mobile number in Pakistan
Rating
5.0
125
Merchants
—
Pricing
Free to install
MX: Helpdesk & Live Chat alternatives — FAQ
What is the best alternative to MX: Helpdesk & Live Chat?
Live Chat & AI ChatGPT : Orka is the highest-rated alternative to MX: Helpdesk & Live Chat in the Chat category, with a 5.0 rating across 27 reviews. See the full ranked list above.
Are there free alternatives to MX: Helpdesk & Live Chat?
Some Chat apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these MX: Helpdesk & Live Chat alternatives ranked?
Alternatives are other Chat Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding MX: Helpdesk & Live Chat itself.