HelpEcho ‑ HelpDesk & AI Chat icon

HelpEcho ‑ HelpDesk & AI Chat

by HelpEchoPartner

HelpEcho is your all-in-one support app: AI Chatbot for 24/7 help, Knowledge Base for self-service, and Helpdesk Ticketing. Built for Shopify stores.

0.0(0 reviews)· Free plan available
Organized Ticket Dashboard
AI ChatBot and Knowledge Base
Email-to-Ticket Conversion
Customer Portal Access
Workflow Automation Rules
Reports & Analytics Dashboard

About this app

HelpEcho is your all-in-one customer support solution with AI Chatbot, Knowledge Base, and Helpdesk Ticketing. Let the AI chatbot handle customer queries 24/7 while your team focuses on complex issues. Build a self-service knowledge base to reduce ticket volume. Convert emails to tickets automatically, use AI to write replies, and automate workflows with saved replies. Unlimited agents, categories, and customers — everything you need for professional support.

Pricing

Free Plan

Free

  • 10 Tickets/month
  • 10 AI Operations/month
  • 1 Mailbox
  • AI Chatbot
  • Knowledge Base Portal

Starter Plan

$5.99 /mo

  • 50 Tickets/month
  • 50 AI Operations/month
  • 3 Mailboxes
  • AI Chatbot
  • Knowledge Base Portal

Basic Plan

$19.99 /mo

  • 300 Tickets/month
  • 100 AI Operations/month
  • 5 Mailboxes
  • AI Chatbot
  • Knowledge Base Portal

Pro Plan

$49.99 /mo

  • 1,000 Tickets/month
  • 500 AI Operations/month
  • 10 Mailboxes
  • AI Chatbot
  • Knowledge Base Portal