1
Redo
Built for ShopifyRedo Tech, Inc · since 2020 · Returns and warranty
Everything your brand needs. In one intelligent platform.
Rating
5.0
669
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to HelpEcho ‑ HelpDesk & AI Chat for Shopify
HelpEcho ‑ HelpDesk & AI Chat — HelpEcho is your all-in-one support app: AI Chatbot for 24/7 help, Knowledge Base for self-service, and Helpdesk Ticketing. Built for Shopify stores.. These are the top-rated Helpdesk Shopify apps to consider instead of HelpEcho ‑ HelpDesk & AI Chat, ranked by Ecomgraph rating and review data.
10 alternatives · Helpdesk
#
App
RatingMerchantsPricing
2
Premio · since 2023 · Helpdesk
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
259
Merchants
—
Pricing
Free plan available
3
Actuals Oy · since 2024 · Chat
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
Rating
4.9
192
Merchants
—
Pricing
Free plan available
4
TIDIO LLC · since 2014 · Chat
Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
1,275
Merchants
—
Pricing
Free plan available
5
Channelwill · since 2021 · Helpdesk
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
364
Merchants
—
Pricing
Free plan available
6
Crowd Control · since 2021 · Helpdesk
Self-serve order editor with variant swaps & cancellations
Rating
5.0
38
Merchants
—
Pricing
Free plan available
7
DelightChat · since 2021 · Abandoned cart
AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
Rating
4.8
218
Merchants
—
Pricing
Free trial available
8
QuickCEP · since 2022 · Helpdesk
Increase sales while providing excellent customer service.
Rating
4.9
57
Merchants
—
Pricing
Free plan available
9
Zipchat AI Chatbot & Live Chat
Built for ShopifyZIPCHAT INC · since 2023 · Chat
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Rating
4.8
180
Merchants
—
Pricing
Free plan available
10
Richpanel Inc · since 2019 · Helpdesk
AI agents that resolve support tickets end to end, 24/7
Rating
4.8
128
Merchants
—
Pricing
Free trial available
HelpEcho ‑ HelpDesk & AI Chat alternatives — FAQ
What is the best alternative to HelpEcho ‑ HelpDesk & AI Chat?
Redo is the highest-rated alternative to HelpEcho ‑ HelpDesk & AI Chat in the Helpdesk category, with a 5.0 rating across 669 reviews. See the full ranked list above.
Are there free alternatives to HelpEcho ‑ HelpDesk & AI Chat?
Some Helpdesk apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these HelpEcho ‑ HelpDesk & AI Chat alternatives ranked?
Alternatives are other Helpdesk Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding HelpEcho ‑ HelpDesk & AI Chat itself.