1
Zipchat AI Chatbot & Live Chat
Built for ShopifyZIPCHAT INC · since 2023 · Chat
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Rating
5.0
159
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to Intercom: AI Agent & Helpdesk for Shopify
Intercom: AI Agent & Helpdesk — Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior .... These are the top-rated Chat Shopify apps to consider instead of Intercom: AI Agent & Helpdesk, ranked by Ecomgraph rating and review data.
10 alternatives · Chat
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App
RatingMerchantsPricing
2
Rating
5.0
23
Merchants
—
Pricing
Free to install
3
Penida · since 2023 · Chat
A livechat to chat with your customers. Powered by ChatGPT AI
Rating
5.0
20
Merchants
—
Pricing
Free plan available
4
AnswerAI Chatbot & Live Chat
Built for ShopifyAnswer AI · since 2023 · Chat
AI chatbot & live chat customer support to convert more sales
Rating
5.0
18
Merchants
—
Pricing
Free trial available
5
bitbybit Studio LLC · since 2023 · Store management
AI that answers & sells on live chat, WhatsApp & Instagram
Rating
5.0
12
Merchants
—
Pricing
Free plan available
6
Convi: AI Chatbot & Live chat
Built for ShopifyConvi · since 2025 · Helpdesk
Claude-powered AI chatbot helpdesk. answers FAQ & contact us
Rating
5.0
11
Merchants
—
Pricing
Free plan available
7
AI-Com Innovations GmbH · since 2026 · Chat
Spare massiv Zeit und begeistere Kunden mit KI-Automatisierung
Rating
5.0
9
Merchants
—
Pricing
Free
8
Talkom LTD · since 2025 · Chat
AI Shopping Assistant & Search - AI Mode that sells 24/7
Rating
5.0
9
Merchants
—
Pricing
Free plan available
9
InCharge · since 2024 · Store management
Answer customers faster & drive growth for your brand with AI
Rating
5.0
8
Merchants
—
Pricing
Free trial available
10
Moose AI Chatbot & Live Chat
Built for ShopifyVegahub Technology Inc. · since 2023 · Chat
Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...
Rating
5.0
451
Merchants
—
Pricing
Free plan available
Intercom: AI Agent & Helpdesk alternatives — FAQ
What is the best alternative to Intercom: AI Agent & Helpdesk?
Zipchat AI Chatbot & Live Chat is the highest-rated alternative to Intercom: AI Agent & Helpdesk in the Chat category, with a 5.0 rating across 159 reviews. See the full ranked list above.
Are there free alternatives to Intercom: AI Agent & Helpdesk?
Some Chat apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Intercom: AI Agent & Helpdesk alternatives ranked?
Alternatives are other Chat Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Intercom: AI Agent & Helpdesk itself.