About this app
Convi is a Multi-channel generative AI Chat bot that handles store's FAQ, helpdesk, help center and contact us forms for free 24/7. Convi's AI agent learns from your products, policies and knowledge base in one click, then answers customer questions like a real shopping assistant. Replaces your old help desk, contact us page and FAQ section with one chatbot in your storefront and all social media channels. Multilingual AI chatbot escalates complex tickets to your team and notify them to act.