1
TIDIO LLC · since 2014 · Store management
Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
1,253
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to Convi: AI Chatbot & Live chat for Shopify
Convi: AI Chatbot & Live chat — Best AI chat app for Shopify plus stores. Our chatbot answers support questions, helps customers find products, and provides 24/7 automated chat for your store.. These are the top-rated Support Shopify apps to consider instead of Convi: AI Chatbot & Live chat, ranked by Ecomgraph rating and review data.
10 alternatives · Support
#
App
RatingMerchantsPricing
2
QuickCEP · since 2022 · Store management
Increase sales while providing excellent customer service.
Rating
4.9
54
Merchants
—
Pricing
Free plan available
3
Gorgias Inc. · since 2017 · Store management
Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!
Rating
4.3
628
Merchants
—
Pricing
Free trial available
4
Actuals Oy · since 2024 · Store management
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
Rating
4.9
198
Merchants
—
Pricing
Free plan available
5
Redo
Built for ShopifyRedo Tech, Inc · since 2020 · Helpdesk
Everything your brand needs. In one intelligent platform.
Rating
5.0
682
Merchants
—
Pricing
Free plan available
6
Moose AI Chatbot & Live Chat
Built for ShopifyVegahub Technology Inc. · since 2023 · Support
Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...
Rating
5.0
455
Merchants
—
Pricing
Free plan available
7
CK: Abandoned cart on WhatsApp
Built for ShopifyCarthike · since 2020 · Support
Send campaigns, cart recovery & order updates on WhatsApp Chat
Rating
5.0
275
Merchants
—
Pricing
Free plan available
8
Zipchat AI Chatbot & Live Chat
Built for ShopifyZIPCHAT INC · since 2023 · Chat
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Rating
5.0
159
Merchants
—
Pricing
Free plan available
9
Moose WhatsApp Chat Button
Built for ShopifyVegahub Technology Inc. · since 2025 · Store management
Add a WhatsApp chat button/icon to your store in just 2 clicks & manage customer conversations directly inside the app. Connect with WhatsApp Busin...
Rating
5.0
138
Merchants
—
Pricing
Free
10
Chizy: AI Chatbot & Live Chat
Built for ShopifyChizy · since 2025 · Support
24/7 personalized AI Agent to boost conversions -UNLIMITED AI
Rating
5.0
122
Merchants
—
Pricing
Free plan available
Convi: AI Chatbot & Live chat alternatives — FAQ
What is the best alternative to Convi: AI Chatbot & Live chat?
Tidio ‑ Live Chat & AI Chatbot is the highest-rated alternative to Convi: AI Chatbot & Live chat in the Support category, with a 4.8 rating across 1,253 reviews. See the full ranked list above.
Are there free alternatives to Convi: AI Chatbot & Live chat?
Some Support apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Convi: AI Chatbot & Live chat alternatives ranked?
Alternatives are other Support Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Convi: AI Chatbot & Live chat itself.