About this app
mailipy reads your support inbox, finds the customer's real order in Shopify — status, tracking, what they bought — and writes the reply for you. Nothing goes out until you approve it. It knows when to stay quiet: no order found, a request outside your policy, fraud signals or several questions in one email all land on you untouched. It also wins back abandoned carts, with emails you approve as templates up front and a sequence that stops the moment they buy. Set up in minutes.