About this app
Affiniv is a NPS survey and analytics app that helps brands increase customer retention. Create branded Net Promoter Score (NPS) surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (eg, 5 days after purchase) and reminders. Dive deep into customer responses with an AI-powered analytics dashboard. Set up alerts and automate post-response workflows for timely actions. Delight your customers by fixing issues that affect your customer experience.