1
Redo
Built for ShopifyRedo Tech, Inc · since 2020 · Helpdesk
Everything your brand needs. In one intelligent platform.
Rating
4.9
634
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to Notch – Customer Support Suite for Shopify
Notch – Customer Support Suite — Explore Notch: The all-in-one eCommerce support hub powered by AI. Our expert agents and smart tech manage your CS seamlessly across chat and email.. These are the top-rated Helpdesk Shopify apps to consider instead of Notch – Customer Support Suite, ranked by Ecomgraph rating and review data.
10 alternatives · Helpdesk
#
App
RatingMerchantsPricing
2
Premio · since 2023 · Helpdesk
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
259
Merchants
—
Pricing
Free plan available
3
Actuals Oy · since 2024 · Chat
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
Rating
4.9
186
Merchants
—
Pricing
Free plan available
4
Channelwill · since 2021 · Helpdesk
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
366
Merchants
—
Pricing
Free plan available
5
Crowd Control · since 2021 · Helpdesk
Self-serve order editor with variant swaps & cancellations
Rating
5.0
37
Merchants
—
Pricing
Free plan available
6
DelightChat · since 2021 · Helpdesk
AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
Rating
4.8
218
Merchants
—
Pricing
Free trial available
7
QuickCEP · since 2022 · Helpdesk
Increase sales while providing excellent customer service.
Rating
4.9
58
Merchants
—
Pricing
Free plan available
8
Zipchat AI Chatbot & Live Chat
Built for ShopifyZIPCHAT INC · since 2023 · Chat
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Rating
4.8
178
Merchants
—
Pricing
Free plan available
9
Richpanel Inc · since 2019 · Helpdesk
AI agents that resolve support tickets end to end, 24/7
Rating
4.8
128
Merchants
—
Pricing
Free trial available
10
Penida · since 2023 · Helpdesk
A livechat to chat with your customers. Powered by ChatGPT AI
Rating
5.0
27
Merchants
—
Pricing
Free plan available
Notch – Customer Support Suite alternatives — FAQ
What is the best alternative to Notch – Customer Support Suite?
Redo is the highest-rated alternative to Notch – Customer Support Suite in the Helpdesk category, with a 4.9 rating across 634 reviews. See the full ranked list above.
Are there free alternatives to Notch – Customer Support Suite?
Some Helpdesk apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Notch – Customer Support Suite alternatives ranked?
Alternatives are other Helpdesk Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Notch – Customer Support Suite itself.