ShieldDesk icon

ShieldDesk

by Approid TechPartner

Automatically classify support messages, generate AI draft replies using order data, and auto-resolve order status queries.

5.0(1 reviews)· Free plan available
ShieldDesk customer inbox showing AI message classification
AI draft reply generated from real order data
Savings dashboard showing auto-resolved tickets

About this app

ShieldDesk automatically processes every customer contact form message. It classifies the intent, fetches real order data from your store, and drafts a professional reply. Order status queries are resolved instantly without any human involvement. Track tickets saved, hours saved, and money saved each month in the built-in savings dashboard.

Pricing

Free

Free

  • 50 messages per month
  • AI classification
  • Draft replies

Starter

$9 /mo

  • 1000 messages per month
  • AI classification
  • Draft replies
  • Auto-resolve order queries

Pro

$19 /mo

  • 5000 messages per month
  • AI classification
  • Draft replies
  • Auto-resolve order queries
  • Priority support

Business

$49 /mo

  • 20000 messages per month
  • AI classification
  • Draft replies
  • Auto-resolve order queries
  • Priority support