1
Zipchat AI Chatbot & Live Chat
Built for ShopifyZIPCHAT INC · since 2023 · Chat
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Rating
5.0
176
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to AgentZena for Shopify
AgentZena — AgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to you.... These are the top-rated Helpdesk Shopify apps to consider instead of AgentZena, ranked by Ecomgraph rating and review data.
10 alternatives · Helpdesk
#
App
RatingMerchantsPricing
2
Redo
Built for ShopifyRedo Tech, Inc · since 2020 · Helpdesk
Flexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.
Rating
4.9
729
Merchants
—
Pricing
Free plan available
3
Premio · since 2023 · Helpdesk
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
277
Merchants
—
Pricing
Free plan available
4
Actuals Oy · since 2024 · Support
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
Rating
4.9
221
Merchants
—
Pricing
Free plan available
5
TIDIO LLC · since 2014 · Chat
AI agent for sales and support. Live chat, email, social inbox
Rating
4.8
1,332
Merchants
—
Pricing
Free plan available
6
BotSpace · since 2023 · Helpdesk
AI chatbot to sell & support on Email, WhatsApp, IG & Voice
Rating
4.9
74
Merchants
—
Pricing
Free plan available
7
Channelwill · since 2021 · Store management
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
386
Merchants
—
Pricing
Free plan available
8
Relocate+ Order Editing
Built for ShopifyCrowd Control · since 2021 · Store management
Rule-based address editing, item editing, & cancellations
Rating
5.0
39
Merchants
—
Pricing
Free plan available
9
QuickCEP · since 2022 · Store management
Increase sales while providing excellent customer service.
Rating
4.9
55
Merchants
—
Pricing
Free plan available
10
Penida · since 2023 · Chat
A livechat to chat with your customers. Powered by ChatGPT AI
Rating
5.0
26
Merchants
—
Pricing
Free plan available
AgentZena alternatives — FAQ
What is the best alternative to AgentZena?
Zipchat AI Chatbot & Live Chat is the highest-rated alternative to AgentZena in the Helpdesk category, with a 5.0 rating across 176 reviews. See the full ranked list above.
Are there free alternatives to AgentZena?
Some Helpdesk apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these AgentZena alternatives ranked?
Alternatives are other Helpdesk Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding AgentZena itself.