About this app
A customer leaves your Shopify store at checkout. With Wati, that's not the end of the story — it's a WhatsApp message away from becoming a sale. Recover abandoned carts, confirm orders, and send shipment, fulfillment, and return updates. Astra, your AI agent, answers product questions and resolves order queries around the clock. When WhatsApp isn't available, messages fall back to RCS and SMS. Every reply lands in one shared inbox, with segment sync and revenue reporting on Business plans.