Rewind Backups protects your store by automatically backing up products, themes, collections, customer data, and more. As AI tools like Shopify Magic and AI toolkit reshape how you manage your store, changes happen faster than ever. When a mistake, app error, or import issue happens, you can restore your store or individual items with just one click. Rewind Protection Suite adds 24/7 downtime monitoring, automated QA testing, and alerts for bulk product changes to help you protect sales.
Pricing
Backup + Restore
$19 /mo
Automated daily & real-time backups
Bulk & individual restores
Unlimited file storage
365 day backup history
Metafield backups
Protection Suite
$99 /mo
All Backup + Restore features
Automated QA testing
Track store and third-party app downtime
Bulk product change alerts
GA4 monitoring
Frequently asked questions
Is there a free plan, or do I have to pay from day one?
Rewind Backups has no free plan — paid plans start at $19/month (up to 300 orders/month) for Backup + Restore, and $99/month for the Protection Suite. Both plans include a 7-day free trial so you can evaluate the app before being charged. All plans are billed month-to-month with no long-term contract required.
What exactly does Rewind back up — and what does it NOT cover?
Rewind backs up products and variants, themes, collections, customers, orders, pages, blog posts, metafields, metaobjects, and Klaviyo/Mailchimp data. However, due to Shopify API limitations, it cannot back up or restore product inventory quantities, product reviews (stored in separate apps), store settings, staff permissions, or credit card information. It's a comprehensive but not 100% complete backup.
Will Rewind slow down my storefront or affect my customers' shopping experience?
Rewind operates entirely server-side via the Shopify API and does not inject any code into your storefront. Because backups are read-only and run in the background, there is no impact on your store's page speed or customer-facing performance.
How does restore actually work — can I restore just one product without rolling back my whole store?
Yes — Rewind supports both granular and bulk restores. You can restore a single item (e.g., one product, one page) to a specific previous version, restore an entire item type (e.g., all customers), or roll back your full store to a prior point in time via Advanced Restore. Restores are always manual and never triggered automatically.
Does Rewind integrate with tools I already use, like Klaviyo?
Yes. Rewind Backups natively integrates with Klaviyo and Mailchimp (included on paid plans), and also works with Confluence, GitHub, Trello, QuickBooks Online, and monday.com. Klaviyo and Mailchimp backup coverage is listed as a feature on the Backup + Restore plan.
What do other merchants say about the support team?
Support is consistently praised in reviews — merchants highlight fast response times, knowledgeable staff, and proactive assistance for issues like plan selection, billing questions, and data restoration. Rewind offers live chat and email support seven days a week, with on-call data restoration specialists based in EST and PST. A small number of negative reviews cite delayed responses, though Rewind publicly replies to most complaints.
What happens to my backup data if I uninstall Rewind?
Rewind stores your backup data in their own secure Rewind Vault, separate from your Shopify store. If you cancel your subscription, you will lose access to your stored backups — so it's important to export or request any critical data before cancelling. Rewind's privacy policy governs data retention post-cancellation; contacting support at help@rewind.com before uninstalling is recommended.
