Synctrack PayPal Tracking Sync is a technical PayPal partner to sync order tracking info to PayPal. Beyond PayPal, Synctrack syncs tracking info to Stripe on autopilot. This workflow automation gets funds faster and reduces PayPal disputes, limits, and reserves. Synctrack supports sync PayPal tracking information from all sales channels, including Facebook & Instagram sales channels. Synctrack keeps your business transparent, saves time, and avoids PayPal disputes.
Will this actually stop PayPal from holding my funds?
Synctrack is an official technical PayPal partner that automatically syncs order tracking information to PayPal in real time, which helps PayPal verify your transactions faster and release funds within 1–3 days. By providing clear tracking proof, the app also helps reduce disputes, chargebacks, and payment reserves. Note that PayPal makes the final verification decision — the app ensures your tracking data is submitted correctly and promptly.
Is there a free plan, or do I have to pay from day one?
Yes, Synctrack offers a permanent free plan that includes up to 30 synced orders per month, unlimited PayPal accounts, auto-matching couriers, old order sync, and 24/7 support. Paid plans start at $8.99/month (500 orders) and go up to $39.99/month for unlimited orders, with a 20% discount available on annual billing.
How long does setup take — can I do it without a developer?
Setup is designed to be quick and developer-free. You simply install the app, connect your PayPal and/or Stripe accounts, and Synctrack automatically begins syncing tracking info. Merchants consistently describe the interface as clean and easy to use, and the app includes guided onboarding to get you up and running smoothly.
Does it work with Stripe, or only PayPal?
Synctrack syncs tracking info to both PayPal and Stripe on autopilot. Stripe integration requires connecting your Stripe API key in the app settings, after which shipping details are automatically synced. The Pro plan ($15.99/month) and above support unlimited Stripe accounts, while the Basic plan includes one Stripe account.
Can it sync orders from Facebook, Instagram, or other sales channels — not just my Shopify store?
Yes. Synctrack supports syncing PayPal tracking information from all Shopify sales channels, including Facebook and Instagram. It also works with ClickFunnels, PayPal Express Checkout, and Payflow, making it compatible with orders that originate outside your core Shopify storefront.
What about my older orders — will it sync those too, or only new ones going forward?
Synctrack can bulk-sync old orders dating back up to 365 days with a single click. You navigate to the Order Tab and select 'Process Old Orders' to trigger the retroactive sync, which is useful if you have a backlog of unfulfilled tracking submissions to PayPal or Stripe.
What do other merchants say about the support team?
Synctrack holds a 5.0-star rating from 399 reviews on the Shopify App Store, with 99% being 5-star ratings. Merchants frequently praise the support team as fast, friendly, and helpful — often resolving issues within minutes — and describe it as going above and beyond expectations. The app also offers 24/7 live chat and email support on all plans.