by BiteSpeedPartner
Scale revenue with 1:1 conversations across WhatsApp, Voice, Email, and Social with a team of AI agents that handle campaign creation, retention, and support
Boost sales with abandoned cart recovery, WhatsApp subscribers, upselling/cross-selling, and converting cash on delivery to prepaid orders. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox can help you engage customers, automate queries, and assist with additional purchases.
Free
Free
Used by 2,035 Shopify stores
Data sourced from StoreLeads
The app is free to install and includes a 14-day free trial. After the trial, continued use requires upgrading to a paid subscription — plans start at $249.99/month (Business) and go up to $499.99/month (Enterprise). On top of the platform fee, Business and Enterprise plans also incur per-conversation WhatsApp usage charges based on Meta's rate card, making BiteSpeed one of the more premium-priced options in this category.
Most merchants report a smooth, guided onboarding experience with dedicated onboarding managers who help configure campaigns and integrations. The main dashboard and campaign builder are described as intuitive and user-friendly. One caveat: the chatbot builder is noted as low-code rather than no-code, meaning it's more developer-friendly than marketer-friendly for advanced flows.
Multiple merchants report WhatsApp-driven revenue accounting for 10–12% of their total store revenue, with abandoned cart recovery and broadcasts cited as the top contributors. BiteSpeed sends recovery messages via WhatsApp and Facebook Messenger — channels that reportedly see 10x higher open rates than email. Results vary by market, but the app is particularly effective for stores selling to customers in India, UAE, and other WhatsApp-dominant regions.
BiteSpeed is a true omnichannel platform: its support inbox consolidates WhatsApp, Instagram, Facebook Messenger, Email, and Live Chat in one place. For marketing campaigns, it supports WhatsApp, Email, SMS, RCS, Voice (AI calling), and Push notifications — all manageable from a single dashboard.
Yes, you can use an existing WhatsApp number, but you must first delete its associated WhatsApp or WhatsApp Business account. Be aware that once a number is registered with the Official WhatsApp API through BiteSpeed, it cannot be reverted back to a standard WhatsApp Business or personal WhatsApp account.
Yes — BiteSpeed natively integrates with Judge.me, Stamped, Loox, and Yotpo. It can automatically collect product reviews from customers via WhatsApp and push those reviews directly into your connected review platform, streamlining your post-purchase flow.
Merchant sentiment is mixed. Many praise the support team's responsiveness and proactiveness during onboarding, often calling out individual reps by name for going above and beyond. However, a notable subset of negative reviews (4% one-star ratings) describe a drop-off in support quality after payment is made, with complaints about unresolved billing issues and delayed responses post-onboarding. It's worth evaluating the support SLA for your chosen plan before committing.