Chargeflow's App fights chargebacks & prevent fraud. Using cutting-edge technology, it allows you to protect your Shopify store orders from fraudulent disputes.
Meet Chargeflow Prevent – the premiere friendly-fraud prevention product that stops chargebacks and abuse, before it happens. Chargeflow is the fully automated chargeback prevention, recovery and deflection solution for Shopify merchants. It helps you scale without wasting time on disputes, while providing analytics and active fraud prevention. Our AI-powered dispute evidence uses millions of data points to maximize win rates, trusted by 15,000+ of the worlds leading ecommerce brands
Pricing
Free
Free
Fully automated chargeback recovery
Only pay on successful recoveries
Best-in-class, 24/7 customer service
Multi-shop and processor support
Works with all payment providers
Frequently asked questions
Is this app actually free, or will I end up paying a lot?
Chargeflow is free to install with a success-based pricing model — you only pay when they win a chargeback recovery for you. The Automation product charges 25% of successfully recovered chargebacks. The Prevent product includes 1,000 free orders then $0.20/order, and Alerts are pay-per-prevented chargeback. There are no setup fees, monthly fees, or long-term contracts.
How good are its chargeback win rates — can it actually beat what I'd get doing it myself?
Chargeflow claims win rates up to 4x higher than manual methods, with up to 80% win rates achieved through deep integrations, machine learning, and industry expertise. However, some merchant reviews on the Shopify App Store warn that manual submissions with AI assistance can sometimes yield higher win rates, and a minority of negative reviews cite lost cases due to handling issues, so results can vary.
Does it work with my payment processor, or only Shopify Payments?
Chargeflow integrates with 50+ payment processors including Shopify Payments, PayPal, Stripe, Braintree, Klarna, Afterpay, Affirm, and more. It also supports multi-processor setups and multiple Shopify accounts, so merchants using more than one payment gateway are covered from a single dashboard.
How much manual work is involved — do I need to babysit every dispute?
Chargeflow is designed to be fully hands-off. Once connected, it automatically detects incoming chargebacks, collects and enriches evidence data, and submits dispute responses on your behalf — all without manual input. You retain full control over which chargebacks Chargeflow manages, and you can opt to review cases before submission if preferred.
Does it prevent chargebacks before they happen, or only fight them after the fact?
Chargeflow covers the full chargeback lifecycle. The Chargeflow Prevent product flags risky orders after purchase but before fulfillment using a shared intelligence network of 15,000+ merchants. Chargeflow Alerts, powered by Visa and Mastercard networks, can deflect up to 90% of incoming chargebacks before they are formally filed.
What tools does it integrate with beyond my payment processor?
Chargeflow integrates with a wide range of eCommerce and CRM tools listed on its App Store page, including SEON Fraud Protection, Gorgias, Zendesk, Reamaze, ReCharge, Bold Subscriptions, and Braintree. It also works with customer support platforms to pull chat and email data as evidence in disputes.
What do other merchants say about the support team — are they responsive?
The majority of positive reviews highlight Chargeflow's 24/7 customer support as a standout feature, praising responsiveness, personalized onboarding calls, and help with last-minute chargeback deadlines. That said, a notable share of 1-star reviews on the App Store cite frustrating support experiences, including delayed refunds and miscommunication, so quality may not be fully consistent.
