About this app
HeiChat is a 24/7 AI chatbot and live chat trained on your products, orders, and policies — not a generic script. It recommends products, tracks orders, answers FAQs, and creates tickets, with one-click handoff to your team when needed. Manage storefront, WhatsApp, and Messenger chats from one inbox, and choose ChatGPT, Gemini, or Claude — or use the default, zero setup. HeiChat also includes storefront widgets for product search, quizzes, cart recovery, and feedback.