Covet helps you collect and show photo & video reviews from your customers. Automate & display Instagram @profile or #hashtag photos, videos & reels. Invite your customers to upload their own photo & video reviews. Run email campaigns and monitor which buyers have uploaded media. Approve their reviews for the gallery and reward them with a discount. Upload your own photos to showcase your seasonal lookbook. Run photo contests and create a community around your brand.
Is there a free plan, or do I need to pay from day one?
There is no permanent free plan — all paid tiers come with a 14-day free trial. Paid plans start at $9.99/month (Lite), rising to $29.99/month (Growth) and $79.99/month (Premium). The Lite plan includes 1 gallery and 200 review requests, so you can evaluate the core features before committing.
What exactly does each pricing tier include, and which one is right for my store?
The Lite plan ($9.99/month) covers 1 gallery, 200 review requests, and Instagram feed sync. The Growth plan ($29.99/month) adds 5 galleries, 500 review requests, Instagram mentions, 2 hashtag feeds, manual upload, and branding removal. The Premium plan ($79.99/month) scales up to 50 galleries, 2,000 review requests, and 5 hashtag feeds — better suited for larger stores with multiple product lines or active UGC campaigns.
Will this app slow down my store?
Performance is mixed based on merchant reports. Most merchants praise the app for clean design and fast loading. However, at least one merchant reported image loading times exceeding 10 seconds in Google PageSpeed Insights, attributing significant customer drop-off to the app. If store speed is a top priority, it's worth testing performance carefully during the 14-day trial before committing.
How does setup work — can I do it without a developer?
Setup is largely no-code: Covet generates an embed code that you paste into your theme. The developer's own FAQ notes their support team is available to insert the code for you if needed. Merchants consistently describe the interface as intuitive and report getting galleries live without needing developer help, though some CSS customization (available on higher plans) may require technical assistance.
Does it work with my existing Shopify theme and support multi-currency stores?
The app is mobile-responsive and designed to work with Shopify themes, though some themes may restrict gallery width and require a full-width page template. For multi-currency, Covet uses your Shopify currency settings natively, so the default Shopify multi-currency tool works without issues. Third-party currency converter apps may require additional support from the Covet team.
What do other merchants say about the support team?
Support is one of the app's most frequently praised attributes, with merchants highlighting fast response times and helpfulness even on the free plan. The team aims to respond to all requests within one business day, though weekend support can take longer. A small number of negative reviews mention difficulties reaching support, so experiences are not universal.
Can my customers shop directly from the gallery, and does it support UGC like customer photo reviews?
Yes — the Shoppable Gallery feature lets visitors browse and buy directly inside the gallery, including shoppable popups with product hotspots. For UGC, merchants can invite customers to upload photo and video reviews via email campaigns, approve submissions, and reward contributors with discount codes. Instagram mentions and hashtag feeds (on Growth and Premium plans) can also pull in organic customer content automatically.