by ShopifyPartner
Sell digital files like e-books, digital art, graphics and more from your Shopify store with the Digital Downloads app. Whether you’re a content cr...
Sell digital files like e-books, digital art, graphics and more from your Shopify store with the Digital Downloads app. Whether you’re a content creator or a business of any size, this app integrates seamlessly with your Shopify store, making it quick and simple to add digital files to new or existing products, track orders, send direct download links to customers, and more.
Used by 72 Shopify stores
Data sourced from StoreLeads
Digital Downloads is completely free to install and use — there are no monthly fees or transaction fees charged by the app itself. You only need an active Shopify plan to use it, and no paid tiers or add-ons are required to access core features like file uploads, download limits, and automatic fulfillment.
After a successful payment, customers are automatically emailed a secure download link and the order is marked as fulfilled. You can also enable a 'Download now' link directly on the checkout Thank You / Order Status page, so customers can grab their file immediately without waiting for an email.
The app supports PDFs, JPEGs, ZIP files, MP3s, videos, software, and more — essentially any file type you can upload. The maximum file size per upload is 5 GB, and there is no bandwidth limit on downloads, making it suitable for most digital products.
You can attach digital files to physical product variants, allowing you to bundle both in a single listing — for example, a vinyl record that also includes an MP3 download. In mixed-product scenarios, you can set the digital file to fulfill manually so the download link is only sent after the physical item's fulfillment is confirmed.
You can set a download limit per variant to restrict how many times a customer can download a file, which helps reduce piracy and unauthorized sharing. You can also deactivate a specific customer's download link at any time from the Orders section if needed. Note that the app does not offer PDF watermarking or advanced DRM — merchants needing those features may want a third-party alternative.
Email customization is limited. You can edit the subject line and use Liquid variables (e.g., customer name, order details) to personalize the body, and there are two templates: 'Downloads ready' and 'Digital file update.' However, you cannot fully redesign the email's layout or branding, which some merchants find frustrating if they want a polished, on-brand customer experience.
Merchant reviews are mixed — the app holds a 4.2 out of 5 stars rating across 375 reviews on the App Store. Positive reviewers praise its seamless Shopify integration, ease of setup, and reliability for straightforward use cases. Common complaints include occasional glitches with bulk file uploads, limited email customization, and the fact that support is routed through Shopify's general support rather than a dedicated app team.