Filemonk makes it easy to sell digital download & digital products - be it ebooks, PDF, guides, videos, software, digital assets, licenses, products like artwork & more. Just 3 steps - upload your files, link them to a product listing & enable email delivery. That's it! Give customers instant access to their digital downloads automatically after checkout. Customize everything to match your brand. Set download limits, disable risky/refunded order access or watermark PDFs to protect from sharing.
Is there a free plan, or do I need to pay from day one?
Filemonk offers a free plan that includes unlimited downloads, automatic email delivery, branding customization, and file uploads up to 250MB — but it's capped at 50 orders per month. Paid plans start at $10/month (Lite) and go up to $49/month (Enterprise), with a 14-day free trial available on all paid tiers. The free plan is well-suited for small businesses just getting started with digital products.
How quickly will my customers receive their files after purchase?
Customers get instant access to their digital downloads automatically after checkout — a download button appears on the order confirmation page and a secure link is sent via email within seconds. Filemonk can also automatically mark digital orders as fulfilled without any manual work on your end. Download links are also available in the customer account page for re-downloading anytime.
How long does setup take — can I do it without a developer?
Setup involves just three steps: install the app, upload your files, and link them to a product listing. The installation itself takes only a few seconds, and multiple merchants describe the process as straightforward and hassle-free with no coding required. Filemonk is a "Built for Shopify" app, meaning it meets Shopify's highest standards for performance, design, and integration.
How does Filemonk protect my files from being shared or pirated?
Filemonk offers several content protection tools including PDF watermarking (automatically embedding customer info into PDFs), download limits, expiration dates on download links, and the ability to disable access for refunded or flagged orders. File encryption and license key delivery are also supported features. These tools help prevent unauthorized sharing and piracy of your digital products.
What file types and sizes can I sell with this app?
Filemonk supports virtually any file type including ebooks, PDFs, audio, video, software, digital art, games, and custom files. Storage limits depend on your plan: the free plan supports uploads up to 250MB, the Lite plan up to 10GB, the Plus plan up to ~100GB, and the Enterprise plan up to ~1,000GB. You can also link externally hosted files (e.g., Google Drive or Dropbox) to your product listings.
What do other merchants say about the support team?
Merchant reviews consistently highlight the support team as responsive, helpful, and available even on weekends. With a 4.9-star rating across 365 reviews, the app's Shopify Magic summary notes that "reliable customer support, even on weekends" is one of its key strengths. Multiple reviewers specifically call out fast chat responses and named support agents who resolved issues quickly.
Can I migrate from another digital downloads app without losing my products?
Yes — Filemonk explicitly supports migration from other digital download apps, including Shopify's native Digital Downloads app. You can import files and reconnect them to products quickly, and the Filemonk team offers assistance to help plan the switch so you can keep selling without downtime. Several merchants report completing migrations smoothly, even after using competing apps for many years.
