SendWILL: Create SMS or email pop ups with discounts to grow your marketing list, retain exit intent and convert leads, and integrate with other marketing apps.
SendWILL(Trustoo / trusttoo / Ecomsend） gives you everything to grow your e-commerce business in one platform. Capture emails with popups, exit-intent, and spin-the-wheel games (Pop-up window for lucky draw). Send beautiful campaigns with drag-and-drop editor. Automate welcome series, cart recovery, win-back emails, and post-purchase flows. Fully customizable to match your brand. Subscribers sync to Shopify automatically and work with any marketing app. 24/7 support via chat or email. By CWILL
Is SendWILL Popup Email Marketing actually free, or will I hit a paywall after setup?
The app is completely free with no hidden fees. Merchants consistently praise it for being a fully free solution — there are no paid tiers listed on the Shopify App Store listing, and the pricing is shown simply as 'Free.'
Can I set this up without a developer or any coding?
Yes — the app is designed to work out of the box with no coding required. It includes a drag-and-drop visual editor and professional templates, and merchants (including self-described 'technophobes') report being able to get popups live quickly and independently.
What types of popups and lead capture tools does it support?
SendWILL supports email pop-ups, SMS pop-ups, exit-intent popups, spin-the-wheel games, sign-up forms, discount popups, announcement bars, consent popups, and more. It also includes email campaign tools with automations for welcome series, cart recovery, win-back flows, and post-purchase emails.
Will it integrate with Klaviyo, Mailchimp, or the other marketing tools I already use?
Yes — subscribers captured via SendWILL sync automatically to Shopify, which means the app integrates with any Shopify-compatible marketing platform. It also explicitly lists Klaviyo, Mailchimp, SMSBump, and Privy as direct integrations, along with Shopify Flow.
What do other merchants say about the support team — are they actually responsive?
Support is very highly rated. The app holds a 4.9-star rating from over 7,100 reviews, with 97% being 5 stars. Merchants frequently highlight fast, around-the-clock chat support, with named agents (Ria, Tessa, Amelia) praised for resolving issues within seconds or minutes. The app advertises 24/7 support via chat and email.
Does it work for international stores and non-English languages?
Yes — the app supports 23 languages including English, French, German, Spanish, Italian, Dutch, Japanese, Korean, Chinese (Simplified and Traditional), Portuguese, and more. It also includes localization and geolocation targeting features for managing popups across different regions.
How widely used and proven is this app — is it established or still new?
SendWILL (formerly EcomSend) launched in October 2022 and is currently installed on over 60,000 Shopify stores, with installs growing 45.8% year-over-year. It holds a 'Built for Shopify' badge, indicating it meets Shopify's highest standards for performance, design, and integration.
