Fera helps your store display beautiful product reviews that increase social proof and drive conversions. Automatically request reviews from customers, and highlight photo and video reviews to build trust with new shoppers. With verified buyer reviews and SEO-friendly ratings, Fera helps create the credibility your brand needs to grow. Sync reviews across platforms to showcase your social proof and increase visibility. Help shoppers make decisions by answering their questions on the store front.
Is there a free plan, or do I need to pay to get started?
Fera does not prominently advertise a permanent free plan on its Shopify App Store listing. Paid plans start at $9/month (Startup), with a generous 60-day free trial available on all plans, so you can fully test the app before committing. Higher tiers go up to $199/month (Semi-Large) depending on order volume and features needed.
How many review requests can I send per month, and what are the plan limits?
Each plan has a monthly review request cap: Startup ($9/month) includes 100 order review requests, Small ($29/month) allows 1,000, Medium ($99/month) supports 10,000, and Semi-Large ($199/month) covers 25,000. Photo and video storage also scales with the plan, ranging from 100MB on Startup up to 50GB on Semi-Large.
Can I import my existing reviews from other platforms?
Yes — Fera supports importing and syncing reviews from platforms including Google, Etsy, AliExpress, Amazon, Facebook, Trustpilot, Judge.me, Yotpo, Stamped, Loox, and Shopify Reviews. You can also manually write reviews or upload them via CSV file, making it easy to migrate from another app or aggregate social proof from multiple channels.
Will Fera's review widgets match my store's theme and design?
Fera offers highly customizable review widgets (reviews, star ratings, photo/video galleries, testimonials, badges, and more) that can be styled to match your brand. Merchants consistently praise the professional look of the widgets and the ease of customization, even without developer help. Basic customization is included on the Startup plan, with intermediate and advanced options unlocked on higher tiers.
Does Fera help my reviews show up in Google Search and Google Shopping?
Yes — Fera supports SEO-optimized rich snippets and structured data so your product star ratings can appear directly in Google Search and Google Shopping results. This is listed as a core feature on the App Store listing and Fera's own landing page.
What do other merchants say about Fera's support team?
The majority of merchants rate support positively — the Shopify App Store summary notes the support team is "responsive and helpful, effectively resolving issues." Individual reviews highlight quick response times and agents going above and beyond. However, a minority of negative reviews cite slow response times during high-traffic periods and occasional unresolved backend issues, so experience can vary.
Does Fera integrate with tools like Klaviyo, Zapier, or other third-party apps?
Yes — Fera connects with over 45 apps and integrations across categories including marketing, loyalty, analytics, SEO, messaging, and social media. Merchants specifically mention Klaviyo integration for marketing automation, and Zapier is supported to automate actions triggered by new reviews. The Startup plan includes unlimited integrations.
