Back up your store content in minutes — and restore it just as fast. Export and import your files, product images, videos, 3D models, blog posts, blogs, pages, and navigation menus. Everything downloads as a ZIP file you can save offline or upload to another store. Product media is automatically organized by product and re-attached on import. Choose to replace or keep existing content. Works with stores of any size — large exports are split into multiple downloads automatically.
Pricing
Basic
Free
Export & import store content
Store content dashboard
Pro
$4.99 /mo
Export & import store content
Files, product media, blogs & pages
Auto-match product media on import
Replace or keep existing content
Frequently asked questions
Is there a free plan, or do I need to pay to back up my files?
Filey offers a free plan that covers exporting store content. The Pro plan costs $4.99/month and unlocks import capabilities, including auto-matching product media on import and the ability to replace or keep existing content. Many merchants report the free plan alone is highly functional for basic backup needs.
What exactly does Filey back up — does it cover my entire store?
Filey backs up files, product images, videos, 3D models, blog posts, blogs, pages, and navigation menus — all packaged into a ZIP archive. It does not back up orders, customers, metafields, or full product data (like titles and descriptions), so it is not a full-store backup solution. It is best suited for merchants who need to protect and transfer media and content assets.
Can I use Filey to migrate my files to a new Shopify store?
Yes. Filey downloads all files in a ZIP archive while preserving the original file names, so you can re-upload them to a new store without needing to modify your theme. On the Pro plan, product media is automatically organized by product and re-attached on import, making store migrations significantly smoother.
How long does it take to export my files — can I do it without a developer?
Setup and export require no developer — merchants report going from app install to a downloaded ZIP file in as little as 5 minutes for ~540 product images. The interface is described as one-click, straightforward, and beginner-friendly across hundreds of reviews.
Will it work if my store has thousands of products and a large media library?
Yes. Filey is designed to work with stores of any size — large exports are automatically split into multiple downloads so nothing is missed. Multiple merchants with hundreds of products have confirmed fast, reliable exports without errors.
What do other merchants say about the app and its support team?
Filey holds a 4.9-star rating from 213 reviews on the Shopify App Store, with 97% being 5-star ratings. Merchants consistently praise its ease of use, speed, and reliability. A small number of negative reviews mention occasional loading errors and difficulty reaching support, so responsiveness may vary.
Is Filey a trusted, well-maintained app — or could it disappear?
Filey is built by INSO.codes and carries the 'Built for Shopify' badge, meaning it meets Shopify's highest standards for performance, design, and integration. It has been live on the App Store since June 2022 and has accumulated over 213 reviews, indicating an established and actively maintained app.