Launch a loyalty and rewards program on Shopify with points & referrals to boost retention, repeat purchases, & lifetime value using flexible on-site features.
Create a flexible loyalty and rewards program designed to drive retention and repeat purchases. Go beyond basic points with personalized rewards that keep customers engaged and returning to your store. Increase lifetime customer value through referral programs that motivate new customer acquisition. Use smart on-site loyalty features that appear at the right moment to improve conversions, reward behavior, and turn first-time buyers into consistent repeat long-term revenue.
Is there a free plan, or do I need to pay from day one?
Flits offers a free plan that supports up to 200 monthly orders and includes core features like a loyalty points program, floating loyalty widget, translation, and basic analytics. Paid plans start at $49/month (Growth, 500 orders) and $199/month (Established, 3,000 orders), each with a 14-day free trial. Additional orders beyond plan limits are billed at $10 per 100 orders.
How long does setup take — can I do it without a developer?
Yes — Flits is designed for no-code setup and can be launched quickly across every page and device without writing any code. Multiple merchants describe the setup process as smooth and straightforward. The support team is also noted for helping with customizations during onboarding at no extra friction.
Does it work with my existing Shopify theme and customer account page?
Flits supports both Shopify's new native customer accounts and the legacy account page, so it works regardless of which version your theme uses. It is a 'Built for Shopify' certified app, meaning it meets Shopify's highest standards for performance, design, and integration. You can add a customizable account widget that matches your store's look and feel without a redesign.
Does it integrate with Klaviyo, Judge.me, Shopify POS, and other tools I already use?
Yes — Flits integrates with Klaviyo, Judge.me, Loox, Shopify Flow, Shopify POS, Vajro, and 40+ other apps. However, integration options vary by plan: the full suite of 40+ integrations and Shopify POS support are only available on the Established plan ($199/month). The Growth plan includes third-party app integrations but not POS.
Can my customers earn and redeem points in-store as well as online?
Yes, but only on the Established plan. Flits integrates with Shopify POS, enabling customers to earn and redeem loyalty points both online and at your physical store for a unified omnichannel experience. Merchants report that this integration has streamlined operations and significantly improved customer satisfaction across both channels.
What do other merchants say about the support team?
Support is one of Flits' most consistently praised attributes across its 397 reviews and 4.9-star rating. Merchants describe the team as responsive, proactive, and willing to handle customizations and resolve conflicts with other apps quickly. The Free and Growth plans include ticket support, while the Established plan adds live chat.
What happens to my store's code if I decide to uninstall the app?
Some older merchant reviews mention that residual code can remain in the theme after uninstalling Flits, which may require manual cleanup or developer assistance to fully remove. On the positive side, the Flits support team has been noted for helping merchants clean up old code from their themes. It's worth reaching out to their support team before or during uninstallation to ensure a clean removal.